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Credit Centre

Commercial Credit

The Home Depot® Commercial Revolving Card (CRC)


This card is ideal for small-to-medium businesses that want the option of making minimum monthly payments.


Benefits

  • Make convenient monthly payments or pay in full each month
  • Easy-to-read, itemized billing
  • View and manage account online
  • Additional cards for employees
  • Convenient purchase tracking options
  • No annual fees

     

The Home Depot® Commercial Account


This card is ideal for medium-to-large businesses that pay their balance in full each month.

Benefits

  • Payment due in full each month
  • Easy-to-read, itemized billing
  • View and manage account online
  • Cards for each Authorized Buyer
  • Convenient purchase tracking options
  • No annual fees
Join The Home Depot's Contractor Plus Program
  • The Contractor Plus Program is a rewards program created exclusively for The Home Depot® Commercial Revolving Card and Commercial Account cardholders. Members of The Home Depot's Contractor Plus Program collect rewards which are redeemable for The Home Depot® Gift Cards.

Commercial Credit FAQ

We've got answers to many of your questions about The Home Depot® Commercial Account and The Home Depot® Commercial Revolving Card (CRC).

The Home Depot Commercial Credit Programs

What are the main differences between the two Home Depot® Commercial Credit Accounts?
  • The Home Depot® Commercial Revolving Card (CRC) gives small-to-medium businesses the flexibility to carry balances.
    The Home Depot® Commercial Account gives businesses that pay by invoice, or companies with different locations, an easy way to manage credit. Payment is due in full each month. (Net 30)

    • Customized purchase tracking options through the use of purchase orders, job name, job number or buyer's name
How can I apply?
  • Visit the Pro Desk at your local Home Depot store to apply.

    You can also apply online and receive an answer in as little as 45 seconds. Please note that omitting requested items may delay processing. For your protection, your application information will be encrypted. The application is subject to credit approval.

When is a co-applicant required?
  • A co-applicant is required if a commercial credit bureau is not found, or if it is insufficient and the company has not been in business for at least two years. An exception may be made for an applicant that is a subsidiary of an established company that meets underwriting criteria. A business owner can be the co-applicant.

Can I track my purchases with The Home Depot® Commercial Revolving Card or The Home Depot® Commercial Account?
  • Yes, all purchases made on your Home Depot® Commercial Revolving Card or Home Depot® Commercial Account are itemized on your monthly billing statement. You can also track by purchase order, job name, job number or buyer name — the choice is yours.

What are the benefits of Home Depot Account Online?
    • View and download statements dated within the last 12 months
    • Report a missing payment or refund
    • Request the following:
      • Reset your password
      • Billing and mailing address changes
      • Credit limit increases
      • Replacement cards
      • Credit balance refunds
      • Terms and conditions of your account

     

Can I get a discount on my commercial purchases?
  • The Home Depot® does not offer discounts on purchases made with The Home Depot® Commercial Revolving Card or The Home Depot® Commercial Account. However, Contractor Plus members can collect reward points redeemable for Home Depot Gift Cards.

Account Information

How do I add or delete authorized buyers on my account?
  • Commercial Revolving Card (CRC) Customers:
    You can fax your authorized buyer changes on company letterhead to Citi Cards Canada Inc. at 1-866-259-1761 or call 1-800-668-5336.


    Commercial Account Customers:
    You can fax your authorized buyer changes on company letterhead to Citi Cards Canada Inc. at 1-800-914-7398 or call 1-888-308-5080.

How do I request a credit limit increase?
  • Commercial Revolving Card (CRC) Customers:
    You may request a credit limit increase by contacting Citi Cards Canada Inc. at 1-800-668-5336 or through Home Depot Account Online.


    Commercial Account Customers
    :
    You may request a credit limit increase by contacting Citi Cards Canada Inc. at 1-888-308-5080 or through Home Depot Account Online.

Payment Information

How do I make a payment?
  • You can make your payment by mail, at your local store, or through your financial institution.

    The Home Depot® stores can accept payments made in cash, cheque or direct debit to your Bank account. To ensure correct processing, please bring your account number or statement to the store. Click here to find the store nearest you.

    The Home Depot® Commercial Revolving Card cardholders:
    Please mail your cheque or money order to:

    Citi Cards Canada Inc.
    P.O. Box 675, Station D
    Scarborough, ON M1R 5T4

    The Home Depot® Commercial Account cardholders:
    Please mail your cheque or money order to:

    Commercial Accounts
    Citi Cards Canada Inc.
    P.O. Box 4609, Station A
    Toronto, ON M5W 4Z5

What should I do if my payment has not been applied to my account?
  • If your payment was made by mail, please allow 10 business days from the mailing date for your payment to appear on your account. If your cheque has been cashed and does not appear on your statement, please mail or fax a copy of the cheque, front and back, to:

    Citi Cards Canada Inc.
    P.O. Box 4610, Station A
    Toronto, ON M5W 4Z6

    CRC Payment Trace (Research)

    Fax: 1-866-870-4458

    Commercial Account Payment Trace (Research)

    Fax: 1-866-870-4458

What should I do if the payment applied to my account is incorrect?
  • CRC only

    If your statement shows that payment was received, but it is for an incorrect amount, please contact Citi Cards Canada Inc. directly at 1-800-668-5336.

    PROX only

    If your statement shows that payment was received, but it is for an incorrect amount, please contact Citi Cards Canada Inc. directly at 1-888-308-5080.

Contact Us

Who do I call if I have questions about my account?
  • For questions about your Commercial Revolving Card (CRC) account, call our Customer Support Centre at 1-800-668-5336.

    For questions about your Commercial Account, call 1-888-308-5080.

Contractor Services
  • With convenient locations and knowledgeable Associates dedicated to serving our Pro customers, The Home Depot will get you back to the job-site fast.

Need Help? Call Commercial CRC 1-800-668-5336       Commercial Account 1-888-308-5080

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