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Why Choose The Home Depot for Gas Furnace Repair?
✔ Protect Your Investment
Our gas furnace repair technicians are licensed HVAC professionals, with the skills and experience to diagnose and resolve any issues you may be having with your gas furnace.
✔ Warranty and Up-Front Pricing
Our gas furnace repair services are backed up by a 1-year labour warranty, plus a 90-day guarantee on all replacement parts. Optional 10-year worry-free parts and labour coverage is also available.
✔ We Repair All Brands and Models
Our licensed repair specialists provide gas furnace repair for all brands and models, whether it was purchased from a Home Depot Installer or otherwise.
✔ Thorough Inspection
Our gas furnace repair technicians will examine your equipment carefully to ensure all major trouble spots are identified and addressed promptly and properly.
Gas Furnace Repair Process
1 Submit A Repair Request
- Contact us to request furnace repair services and a Home Depot Associate will call back to schedule your visit.
- If you require emergency furnace repairs, please let us know so that we can prioritize your repair visit.
2 Diagnosis and Discussion
- Your Installer will arrive at the scheduled time and perform a diagnostic of your gas furnace. They will discuss their findings with you, explain your options (repair or replace) and provide a detailed quote.
- If emergency furnace repair is not needed, you can choose to schedule repairs for a later date.
3 Repair & Final Inspection
- Your Installer will complete the gas furnace repair work, test the equipment, and confirm with you that the repair has been made.
- They will return all equipment to its original state, perform a thorough cleanup and validate that everything is in working condition.
Check Before You Call
Please verify the following before arranging a furnace repair visit from a Home Depot Installer:
1 What are my thermostat settings?
- It may seem obvious, but your thermostat should be the first thing to check if your home feels colder than normal.
2 Do I need a new furnace filter?
- A dirty furnace filter can impede air flow in your home and impact your furnace’s ability to deliver heat.
3 Are my air registers closed or blocked?
- If parts of your home aren’t getting enough heat, make sure that nothing’s in the way of your air registers.
Frequently Asked Questions
- Your furnace repair cost will depend on the nature and extent of the repair services required. Other factors, such as existing warranty coverage, can affect your gas furnace repair cost as well.
- During your appointment, the HVAC repair technician will provide a detailed quote and explain any recommended furnace repairs before starting any work.
- When you place a request for emergency furnace repair, your call is prioritized. You can expect to receive a callback within 4 hours to verify the nature of the emergency and arrange a visit from one of our technicians.
- Our HVAC repair technicians consider “no heat” to be the highest-priority emergency and will respond as quickly as possible. They understand that restoring heat to your home in a timely manner is critical not just to your wellbeing, but also to preventing additional problems, such as freezing pipes.
- Problems with major components, such as the blower motor or heat exchanger, are common culprits when your furnace stops working.
- Other reasons could be a dirty air filter, which could impede or even block airflow between your furnace and the rest of your home.
- You should always check that your thermostat is working and set properly as it could also be the reason your furnace is not turning on or providing enough heat to your home.
- With annual maintenance and care, a gas furnace can be expected to last 15-20 years.
- If your furnace has stopped working, it could be due to the failure of major components such as the blower motor, blower belt, heat exchanger, pilot light or limit switch. A broken thermostat can also be the culprit. During your gas furnace repair visit, our technicians will be able to diagnose and resolve any of these issues.
- If your furnace stops working or is not performing properly, some of the most common problems are a dirty air filter, the wrong thermostat settings, dirty ductwork, or closed and/or obstructed dampers and air registers. We advise that you rule out and/or resolve these potential issues prior to booking a gas furnace repair visit.
- The decision to replace a gas furnace rather than repair it usually comes down to cost and warranty coverage, as well as the age and condition of your existing equipment.
- Your gas furnace repair technician will be able to advise you whether it makes more sense, considering both cost and benefit, to repair an aging furnace or invest in a new one.
- If you’re hearing any noises from your furnace that are louder or otherwise different than usual, it’s likely your blower motor or another component needs servicing or replacement.
- Our HVAC repair technicians will be able to find the source of these noises and address them during your furnace repair appointment.
- If you notice a sour or rotten egg smell when your furnace is on, there may be a problem with the gas supply. Shut it off immediately and notify your natural gas provider right away.
- Turn your furnace off and schedule emergency furnace repairs if you notice acrid, burning or chemical smells when it is running. These could be caused by anything from a cracked heat exchanger to burning or damaged electrical components.
- Always turn the furnace off before removing the air filter.
- Yes – and it often means that no repairs are needed. Checking your thermostat settings is one of the first things you should do when you notice that your furnace isn’t turning on or delivering as much heat as it should.
- It is extremely unlikely for a gas furnace to explode; however, a broken or improperly maintained furnace can present a higher risk of carbon monoxide exposure or fire. We highly recommend that you schedule regular annual maintenance of your gas furnace to ensure it continues to function properly.
- If you smell gas in or around your home or when your furnace is running, you may have a natural gas leak. We urge you to shut off your furnace and notify your natural gas provider as soon as possible.