Discover how our Home Depot Installers and Local Pros can help with your next project
How We Can Safely Help With Your Next Project
We’re committed to helping Canadians with their home improvement projects, even in uncertain times. We have shared best practices and the importance of following public health guidelines applicable to your area with our trusted professionals to operate safely on the job and in your home.
We do it for you. Results Guaranteed.
Our authorized installers are committed professionals who have passed an independent criminal background check. Relax and add value to your home today, and for years to come, with professionally executed project installation. Inside and out, from attic to basement, Home Depot Installers can improve your home and your lifestyle. From water heaters to windows to kitchen cabinets, we are standing by to do the work that needs to be done around your home. And because our authorized Home Depot Installers are specialists in their fields, you know you will always receive outstanding service and workmanship from the name you trust for quality.
Always Quality Work
Every installer who works for you is experienced, highly skilled, licensed (as required), insured and reference checked. You can be confident that you're getting quality workmanship.
Our team consists of licensed Home Depot Installers who have passed background checks, so you can be confident in their reputation and the quality of their work.
Your Results are Guaranteed
Our #1 priority is your satisfaction. We stand behind your project with a guarantee* as solid as The Home Depot.
Easy Financing Options
We provide flexible financing options that will help you better manage your budget for your home improvement projects with The Home Depot Consumer Card and The Home Depot Project Loan.
How It Works
Our installation experts can review features and pricing with you and answer your questions on specific products in depth. Tell us what you want to achieve and a Home Depot consultant can assess the scope and cost of your project. We have experts to help you design the layout for a dream kitchen or deck that fulfils your needs.
2. Professional Installation
An authorized Home Depot Installer will work with you to deliver and install your new product at a time that's most convenient to you. The installer will maintain a safe work site and ensure a thorough cleanup.
3. Follow-up Inspection
After installation is complete, a final walk-through will be performed to ensure the finished project meets with your approval.
Frequently Asked Questions
Each Home Depot Installer is highly skilled, knowledgeable and has passed various background checks that include Trade license checks (as required); criminal background checks; and current Workers' Compensation Coverage. You can be confident about the quality of the workmanship.
All of our HD Installers carry an orange Home Services badge. If this badge is not visible, ask to see it. This badge means the installer has undergone a thorough background screening process and are properly licensed and insured.
You may enter your information online or speak with an in-store associate. Within 48 hours you will receive a call from a local service provider to discuss your requested service and schedule an appointment.
A HD Installer will contact you within 48 hours to schedule an appointment.
All cancellations need to be made 24 hours prior to the scheduled appointment. Cancellation requests should be made by contacting the service provider that scheduled your appointment. If you are unable to reach the service provider, you can call the Home Service Team at 800-784-6964 and select option 1.
All major credit cards, The Home Depot card, personalized cheques, and select financing options with The Home Depot are acceptable methods of payment.
All Home Depot installations with a HD Installer have a one-year labour warranty.
Local Pros are third party professionals in various lines of work who have passed an independent background check.
How It Works
1. Need help with a project?
Let us know what job you need help with and when you need it done - we'll connect you with the Local Pros for the job.
2. Compare Local Pros
Compare up to 3 Local Pros. They will contact you so that you can verify their credentials, ask questions, discuss availability and obtain a quote.
3. Complete Your Job
Hire the Local Pro that's right for you and your budget. After the project is complete, leave a review and let your community know how it went.
Frequently Asked Questions
Powered by The Home Depot, we use the latest technology to match customers with local, licensed (as required) Pros who have completed a background check.
You are connected to Local Pros based on your Job Request, and the Local Pro’s profession, job skills, geographic radius and availability.
There is no cost to submit a Job Request to find a Local Pro. Get connected with up to three local Pros who have gone through a mandatory background check.
You should ask things about the work they do. For example:
- Will you be working on my job yourself or will it be one of your employees?
- Is the person completing my job licensed to do this type of work? (make sure it’s still valid)
- Do you have liability insurance and Workers Compensation Board coverage?
- How long have you been in your trade?
- Will I require a permit and will you obtain it?
- How and when will I be required to pay for the work?
- Do you have any references you can provide me with?
- Will you provide a written contract that specifies exactly the services you will provide?
Take the time to qualify the Local Pro for the job, and verify the information provided to you by the Local Pro and in their Profile is accurate and up to date, and that you are confident in your selection.
See the Home Services – Local Pro Consumer Terms of Service for details.
Acknowledgment and Acceptance
Home Services – Local Pro services and website are offered to you for use only in Canada and are conditioned upon your unconditional acceptance, without modification, of the terms, conditions, and notices contained in the Home Services - Local Pro Consumer Terms of Service (“Agreement”) found on our website at homedepot.ca/proreferralcanadaterms, some of which are set out below. Please read this Agreement in full carefully. Your use of the Website and any Home Services service constitutes your agreement to all terms and conditions of the Agreement. You agree and understand that certain features of the Website and certain services provided may be subject to additional terms and conditions or registration requirements. You agree to abide by these additional terms and conditions, and you further agree that a violation of those terms and conditions shall constitute a breach of the Agreement.
A Consumer may submit a Job Request through a store associate or online, for Local Pros to contact the Consumer (“Job Request”) concerning desired services or work.
Agreement Solely with Local Pro
When a Local Pro contacts you, the Pro is acting on the Pro’s sole behalf and is not a representative or agent of Home Services, The Home Depot, or their affiliates. Home Services does not endorse or recommend the services of any particular Pro or verify its skills, licenses or permits.
You agree that Home Services is not responsible for the accessibility or unavailability of any Pro or for your interactions and dealings with them, waive the right to bring or assert any claim against Home Services or The Home Depot or their affiliates relating to any interactions or dealings with any Pro, and release Home Services, The Home Depot and their affiliates from any and all liability for or relating to any interactions or dealings with the Pro.
Payments to Local Pro
You are solely responsible for paying the Pro for any work completed in accordance with your agreement with the Pro and for making payment arrangements directly with the Pro. You may be required by your agreement with the Pro to pay a deposit to the Pro prior to the Pro’s commencement of the work. Home Services and The Home Depot are not liable for any claims made by you or on your behalf relating to, or arising out of, charges to your Local Pro account authorized by your agreement with the Pro.
For the full version of the Home Services – Local Pro Consumer Terms of Service, please visit: homedepot.ca/proreferralcanadaterms
To understand how your personal information is collected, used and disclosed in connection with Home Services, please see the Home Services - Local Pro Consumer Terms of Service and The Home Depot Privacy and Security Statement.