How can I buy Home Depot Protection Plans?

You can purchase your Home Depot Protection Plan in store or online. If an article doesn't prompt online as being Home Depot Protection Plan eligible it may still be eligible in store. Contact us for details.

Do I need to save my receipt?

Yes, your receipt is required to file a claim. Visit hdprotection.ca and follow the instructions to save your receipt.

Where can I manage my Home Depot Protection Plan by Allstate?

You can manage your plans online anytime from hdprotection.ca .

Do I need to register my Home Depot Protection Plan?

You do not need to register your plan, but it can save time in the future. Visit hdprotectionplan.ca for more information on how to register your plan.

How does my plan work with the manufacturer’s warranty?

Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty period but is included in your Home Depot Protection Plan, the plan will cover it.

How can I cancel my plan?

During the first 90 days of your protection plan: If you purchased your protection plan at a Home Depot store, bring the receipt for your plan back to the location where it was purchased or call 800-759-2054. If you purchased your plan online, you can cancel it here . After the first 90 days of your plan: You can cancel it here (serviced by SquareTrade, an Allstate company).

Plan de protection Home Depot

*Accidental damage, intentional damage, loss and theft are not covered.

^See Terms and Conditions for full details.

Protection Made for Appliances

Refrigerators
Ranges/Hoods
Washers/Dryers
Dishwashers

Microwaves
Freezers
Ranges
And More!

✔ Covers mechanical and electrical malfunctions plus product breakdowns during normal use.*

✔ Covers up $250 of spoiled food caused by mechanical failure of protected appliances.

✔ 100% parts and labour, no deductibles or hidden fees.

Here to Help 24/7

Serviced by SquareTrade, an Allstate company

✔ File a claim in minutes.

✔ Contact tech support.

✔ Get answers to questions.

Get Help

Add 4 Years of Protection Beyond the Manufacturer’s Warranty

✔ Covers your new appliance for an additional 4 years after the manufacturer’s warranty ends.

✔ Includes premium tech support for smart appliances during the manufacturer’s warranty and the entire 4 year protection plan term.

Fast Repairs or Replacements

✔ 5-Day Service Guarantee: We guarantee a service appointment will be available within five days of your approved claim unless manufacturer’s service or parts are required* or you’ll be eligible to receive a $50 cheque^ and we’ll still fix your appliance fast.

*Guarantee available in limited areas within Canada. Some appliances require service directly from the manufacturer. In those instances, we can’t guarantee speed of service by the manufacturer.

^Must submit request for payment within 60 days of the claim approval.

Our Mission is to Complete Repairs in One Service Visit

✔ Most repairs are finished in one service visit so you don’t have to wait for us twice.

✔ All of our technicians are certified and have background-checks.

We Solve 25% of Issues Over the Phone Without Needing a Service Visit

✔ No matter what the issue, visit hdprotectionplan.ca to get started.

✔ All plans come with one Preventative Inspection: We’ll send a certified technician to inspect your appliance and make sure it’s working properly.*

✔ Smart appliances also come with premium tech support to help with new product setup, connecting to Wi-Fi or other devices and troubleshooting.

*Available in limited areas within Canada. See enclosed Terms and Conditions for full details.

If We Can’t Fix It, We’ll Make It Right

✔ If we can’t repair your covered appliance and a replacement is offered, the replacement will be brand new (never refurbished) and come with equal or better features* or we’ll reimburse you for a new appliance.

✔ No Lemon Policy: If a covered appliance has two service repairs for the same issue and a third is needed during the protection plan term, you will be eligible for a replacement or reimbursement.

*We cannot guarantee that a replacement appliance will have the exact same features, as manufacturers may discontinue certain features in newer model appliances. Up to the coverage amount. See enclosed Terms and Conditions for full details.

*Your purchase is covered for mechanical and electrical failures, plus product breakdowns during normal use. Accidental damage, intentional damage, loss and theft are not covered.

We've Got a Plan for That

Power Tools
Small Appliances
Outdoor Equipment
Patio & Grill

Heating/Cooling
Fireplaces/Stoves
Holiday Décor
And More!

Power Surges

Hardware Failure

Gear Failure

Component Failure

Mechanical & Electrical Failures

Button Failure

Here to Help 24/7

Serviced by SquareTrade, an Allstate company

✔ File a claim in minutes.

✔ Contact tech support.

✔ Get answers to questions.

Get Help

Award-winning Customer Service

Premium tech support for smart home and Wi-Fi-enabled devices.

Easy online claims available 24/7.

Fast repairs or replacements.

No deductibles or hidden fees.

Protection Plan FAQ

: You can purchase your Home Depot Protection Plan in store or online. If an article doesn't prompt online as being Home Depot Protection Plan eligible it may still be eligible in store. Contact us for details.
: Yes, your receipt is required to file a claim. Visit hdprotection.ca and follow the instructions to save your receipt.
: You can manage your plans online anytime from hdprotection.ca.
: You do not need to register your plan, but it can save time in the future. Visit hdprotectionplan.ca for more information on how to register your plan.
: Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty period but is included in your Home Depot Protection Plan, the plan will cover it.
: During the first 90 days of your protection plan:

If you purchased your protection plan at a Home Depot store, bring the receipt for your plan back to the location where it was purchased or call 800-759-2054. If you purchased your plan online, you can cancel it here.

After the first 90 days of your plan:

You can cancel it here (serviced by SquareTrade, an Allstate company).

Chez Home Depot, vous trouverez des produits qui sont fabriqués pour durer. Mais même les produits les plus robustes peuvent succomber aux rigueurs de l'utilisation quotidienne. Nous offrons donc des programmes de service prolongé pour votre tranquillité d'esprit. Des scies mécaniques aux déchiqueteuses, vous pouvez vous détendre en sachant que votre produit est couvert même quand la garantie du fabricant est terminée.

Protéger votre produit est facile! Achetez simplement le Plan de protection Home Depot à votre magasin local. Les gros électroménagers couverts par le programme de service prolongé seront enregistrés au moment de l'achat, mais pour les autres produits, vous n'avez qu'à conserver votre reçu de caisse et à l'avoir en main au moment d'appeler pour le service. Nous sommes là lorsque vous avez besoin de nous, avec une ligne sans frais de service à la clientèle au 1 866 461-5948.

Vous devriez toujours conserver les reçus de tous vos achats puisqu'ils seront absolument requis si nous devons remplacer votre appareil.

Qu'est-ce qui est compris?

Alors que les garanties des fabricants couvrent précisément les défauts des matériaux et de main d'oeuvre, les Plans de protection Home Depot offrent une couverture rehaussée qui englobe souvent l'usure normale et fournit une garantie « anti-citron ». Voyez pourquoi le Plan de protection Home Depot pourrait vous convenir :

Comprend une couverture qui va au-delà de l'expiration de la garantie du fabricant
Couvre 100 % des pièces et de la main d'oeuvre pour les défaillances mécaniques et électriques
Inclut les défaillances attribuées à l'usure normale
Englobe les surtensions de courant
Protège contre l'altération des aliments jusqu'à 250 $ dans la section congélateur d'un réfrigérateur et 500$ pour les congélateurs autonomes
Offre une inspection d’entretien préventif pour les gros électroménagers (une fois au cours du Plan de protection Home Depot)
Couvre les plateaux et paniers de lave-vaisselle, les tambours et tampons de sécheuse et les cuves de laveuse contre la rouille fonctionnelle (rouille rouge).
Aucune franchise et aucuns frais cachés
Si nous ne pouvons le réparer, nous le remplacerons!
Transférable sans frais

Services de ramassage et livraison

Si votre garantie du fabricant fournit le service à domicile ou sur place, votre programme de service prolongé Home Depot le fournira également. Pour les articles avec service en magasin, vous serez dirigé vers le Centre de service à votre commodité pour vos besoins de réparations.

Programmes de remplacement

Pour les produits de moins de 200 $, nous offrons des programmes de remplacement qui protègent l'achat pour une année, débutant lorsque la garantie du fabricant prend fin. Les programmes de remplacement offrent le remplacement unique de produits défaillants, sans service nécessaire.

Électroménagers et produits électroniques de consommation déjà achetés

Si vous avez déjà acheté votre produit et souhaitez vous procurer un programme de service Home Depot, présentez-vous simplement au magasin dans les 30 jours suivant l'achat de votre produit et nos Associés se feront un plaisir de vous aider. Le reçu d'achat original de votre produit est requis. Dans le cas de gros électroménagers, vous pouvez ajouter un Plan de protection Home Depot à votre achat n'importe quand à l'intérieur de 11-mois de la date d'achat de votre produit.