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Absolute H2O IHS-10 Whole Home Water Purification System

Model # IHS-10|Store SKU # 1000666705

Overview

Model # IHS-10 Store SKU # 1000666705

The quality of drinking water can change with time and become contaminated with harmful bacteria. The Whole Home family of UV disinfection systems with integrated pre-filtration provide a reliable, economical, and chemical-free way to safeguard drinking water in any residential application. Absolute H2O's products have been designed and tested to ensure quality drinking water is at everyone's finger tips. The IHS 10 series offers disinfection for flow rates as high as 12 GPM, covering a wide variety of residential applications. The Absolute H2O IHS-10 ultraviolet water system provides a point-of-entry water treatment system with both disinfection and filtration, for a complete water disinfection system. The Absolute H2O IHS-10 is a compact unit that incorporates the UV-10 disinfection system and two filter housings (taste and odour cartridges) all on the same heavy-duty installation bracket. This modular system incorporating a controller is ideal for any application requiring a high flow rate in a compact space.

  1. Includes 10 and 20 filter housings with high-flow 5 micron sediment and taste/odour cartridges
  1. Mounted on a heavy-duty, painted steel bracket for ease of installation
  1. The safety cap and special lamp plug ensures that no one can power the UV lamp if it's not in the UV chamber
  1. System comes supplied with sediment filter and carbon block filter to reduce odours, colour and particles commonly found in water. Reduces the need for expensive pre-treatment systems.
  1. The system comes equipped with high flow filters allowing the water pressure to remain consistent.
  1. Indicator lights show the status of system components. Warning lights appear when system maintenance is required.

Specifications

Dimensions

Assembled Depth (in inches)
21
Assembled Height (in inches)
24
Assembled Weight (in lbs)
33
Assembled Width (in inches)
13
Packaged Depth (in inches)
29
Packaged Height (in inches)
10
Packaged Weight (In lbs)
46
Packaged Width (in inches)
28

Details

Contaminates Filtered
Bacteria
Country of Origin
CA-Canada
Features
UV Lamp
Filtration Method
Carbon Block
Indoor/Outdoor
Indoor
Product Type
Filter System
Replacement Filter Type
Whole House

Warranty / Certifications

All VIQUA products come with warranties on power supplies, electrical components and water chambers. Please call for warranty details.1 800 265-7246
IHS-10 Whole Home Water Purification SystemAbsolute H2O IHS-10 Whole Home Water Purification SystemThe quality of drinking water can change with time and become contaminated with harmful bacteria. The Whole Home family of UV disinfection systems with integrated pre-filtration provide a reliable, economical, and chemical-free way to safeguard drinking water in any residential application. Absolute H2O's products have been designed and tested to ensure quality drinking water is at everyone's finger tips. The IHS 10 series offers disinfection for flow rates as high as 12 GPM, covering a wide variety of residential applications. The Absolute H2O IHS-10 ultraviolet water system provides a point-of-entry water treatment system with both disinfection and filtration, for a complete water disinfection system. The Absolute H2O IHS-10 is a compact unit that incorporates the UV-10 disinfection system and two filter housings (taste and odour cartridges) all on the same heavy-duty installation bracket. This modular system incorporating a controller is ideal for any application requiring a high flow rate in a compact space.
Absolute H2O
1000666705
CAD813
The Home Depot Canada
IHS-10 Whole Home Water Purification System is rated 3.0 out of 5 by 13.
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Rated 2 out of 5 by from system visully pleasing and easy to install. Filter canisters NOT easy to remove for some reason,... system visully pleasing and easy to install. Filter canisters NOT easy to remove for some reason, initially thought I had cross threaded, only to find out it wasn't anything I did. The canister has an inherent problem when trying to remove.
Date published: 2019-04-18
Rated 2 out of 5 by from how to get the filters on with out damage the seal Bought the unit its a nightmare to get the filters on, the black o ring seals fall out of the ring they are on, Problem solved use Vaseline take them off coat the seals press them in place with ur finger now when you put them on they wont slip off once tight to get the filters off using the plastic wrench good luck I will cross the bridge in a year ! good luck
Date published: 2019-04-05
Rated 1 out of 5 by from Too dificult to change filters The filters are nearly impossible to remove. I've broke several of the plastic wrenches in attempting to get the filters off. No luck. The customer support was no use. "Keep trying" isn't helpful. Not much good if you can't replace the filters.
Date published: 2018-05-02
Rated 3 out of 5 by from Ok, but difficult to change filters I've got the same complaint as Sunshine Mom. Not sure how I haven't broke the "wrench" yet, but it's always everything I have to change the filters. The UV filter on the other hand is a breeze. The hardest part is getting the calcium off of the sleeve which 5 minutes and some white vinegar takes care of. Also started buying 2 of the 3 parts from the Online store (you know the one...) for much less - the 20x4.5 filter though is still cheaper at HD. The unit does what it's supposed to, but changing the filters shouldn't be THIS hard. Before you buy, check out some others, they may not all be this bad.
Date published: 2017-07-21
Rated 1 out of 5 by from Dont Buy This PRODUCT! We bought this for our home 3 years ago It works, but when it comes time to change the filters its a NIGHTMARE My husband and I dread it everytime, getting the filters off is almost impossible..water spills out everywhere when you relieve the pressure...we broke the plastic wrench that comes with it trying to get them off, and had to buy a new one.. I would suggest buying a different product..especially for the price point I would give this product a 0 star rating if I could
Date published: 2017-05-09
Rated 3 out of 5 by from Works well The system itself work well but the replacement filters and bulb are very over priced
Date published: 2017-02-06
Rated 1 out of 5 by from Poorly constructed product I bought this unit yesterday. Spent most of the day installing it; the instructions are limited. There are 2 wires coming off the electrical connector on the UV unit which are shown in the picture as attached to the unit but no instruction or observed place to attach. They have rubber sleeve so I guess they are not used? When I put the water pressure on the sediment filter leaked badly; I found the o-ring had been crimped on assembly; fortunately there was an extra one in the box. Next I found it leaking on the connection between the sediment filter and the charcoal filter housing. This meant either taking the whole unit off and getting a replacement or disassembly and reassembling with an adequate amount of teflon tape which I did. It is still leaking on the sediment filter but only a drip every 5 min, by using a rubber hammer with the ring wrench. I've dealt with pool filters in the past and it should only have to be hand tight. Hopefully the water is clean!
Date published: 2016-08-07
Rated 5 out of 5 by from Works great on sulfur well water! This was an awesome buy. We just moved to a house with a low-yield well. The water was very clear, with no iron issues, no e coli at the time of testing, but a very strong sulfur smell. Our water is slightly hard, but we have the softener disabled. Guests hesitated to shower and brush their house when visiting, and laundry loads stunk up half our main floor with the rotten egg smell. The sulfur we have is naturally occurring in the ground, not from bacteria in the pipes, water heater or from iron or manganese. We also have a large cistern to collect rainwater. This system was relatively easy to install, though plumbing the pipes around the unit is not for a novice - we would recommending hiring someone to install it properly as we did (after our own attempts failed). The unit itself is very large - the tall filter is 20" long; larger than it appears on the online photos. The positive results were instant - no sulfur smell and we also have peace of mind that the UV is taking care of the e-coli if/when we have issues. We set it up so that it filters water from both the well and the cistern. The cistern filtration results were also excellent. We can't tell the difference between either water sources. I also didn't notice any change in water pressure, though some others in our household notice a minor decrease. In regards to the previous comments about the replacement filters - they are reasonably-priced and they are available from Home Depot (maybe they weren't at the time of the previous reviews). I've also seen them on other online sources for similar prices, so I don't have any concerns about sourcing them when it's time to replace them.
Date published: 2015-09-15
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looking for replacement filter housing parts. my unit was not drained properly and cracked in the frost. wondering where i can get replacement parts

Asked by: paul
Hi, Thank you for your question. It's best that you call VIQUA @ 800.265.7246 and speak to Technical Support @ Ext. 335. They can help you with a list of parts, based on the damage.
Answered by: The Home Depot Canada
Date published: 2021-05-07

Can the filters be reversed? Meaning use a 10" for carbon and 20" pleated? Or can I use carbon on both filter positions?

Asked by: Gerard
My first response is why on earth would you want to???? Having said that it is unlikely you can.  However, I am not a plumbing or the manufacturer.  That might be a better question for the manufacturer.  
Answered by: Rhonda123
Date published: 2021-01-18

Does this unit require replacement of full UV package or just the UV light and how often is it required to replace. Also, how often to replace carbon and sediment filters.

Asked by: Holly
The lamp needs to be replaced annually, but the quartz sleeve can be re-used as long as it is clean and unbroken. The sediment filter can be changed when you notice a pressure drop, and the carbon filter can be replaced when you notice changes in the taste and smell of the water, otherwise we recommend replacement the cartridges annually with the UV lamp.
Answered by: The Home Depot Canada
Date published: 2020-10-09

How do you get the filters off.The wrench broke right away and if the filters don't come off it's all going back to HD.Very frustrating for such a large purchase.

Asked by: Bruno
Thanks Rhonda I also spoke to the manufacturer who told me the same things but said nothing about them addressing the problem at their end,ie not tightening them so much when they know that the customers need to take them off before activating the system.I bought a strap wrench and put a 3 ft pipe on it and it worked.
Answered by: Bruno
Date published: 2020-11-23

Is the odor filter a charcoal filter?

Asked by: Loren
The C2-02 is a Modified Carbon Block Cartridge
Answered by: The Home Depot Canada
Date published: 2018-12-01

Operates with a softner?

The sediment filter included with this product does not act as a softner, correct? The H2O should be installed before the water softner?
Asked by: Anonymous
I have the softener before the unit to filter out some of the hardness and iron, the unit will take care of the rest. But correct, the sediment filter is not a softener.
Answered by: AllistonOntario
Date published: 2018-05-03

How do I get replacement filters? All the store that I checked do not carry both the sediment and the carbon filters so where can I get them?

Asked by: Anonymous
Every 6 months has been my experience with a water softener before the input side of the unit. Use NSF certified filters for best results, the non-NSF certified filters do not seem to work very well. I order my replacements online from Home Depot or the vendor's site.
Answered by: AllistonOntario
Date published: 2018-05-03

How often do UV bulbs and filters typically need to be replaced?

Asked by: Anonymous
Every 365 days.
Answered by: AllistonOntario
Date published: 2018-05-03
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