3-Hour Express Delivery Starting at $9.97*  Learn More

Danby Danby Parcel Guard - The Smart Mailbox (Grey)

Model # DPG37G|Store SKU # 1001515062

Overview

Model # DPG37G Store SKU # 1001515062

Danby Parcel Guard is the smartest parcel mailbox for your home. The Danby Parcel Guard is a safe, touch-less option for online deliveries. No more worrying about porch pirates, missed deliveries or weather damaged boxes. Danby Parcel Guard keeps all your online orders safe until you get home. Simply plug your weather-resistant Danby Parcel Guard in, connect to the Danby Parcel Guard Smart Phone APP and start tracking your deliveries today. Your delivery driver places your packages inside the mailboxs anti-theft drop slot and you receive a notification that your package is secured. You can unlock your unit from any smart device, anywhere, making this mailbox great for lending and borrowing with friends too. Take porch and package security to the next level with this multi-functional unit, loaded with modern features, like tamper alarm, door ajar system reminder, two way communication, Google Home/Alexa voice assistant integration, motion activated security camera, and MORE!

  1. UNLOCK FROM ANYWHERE - Unlock Danby Parcel Guard from any smart device, anywhere
  1. SMART PHONE OPERATED Apple / Android Apps to control your WIFI connected Danby Parcel Guard from wherever you are
  1. VIDEO CAMERA and MOTION DETECTION - Providing live and captured video with sound
  1. NOTIFICATIONS Package Delivered, Motion Detected, Alarm Activated, Incoming Call and Door Opened or Closed
  1. TWO-WAY VOICE COMMUNICATION Receive calls or speak to your delivery driver through your Danby Parcel Guard
  1. GOOGLE /AMAZON VOICE ASSISTANT Open your Danby Parcel Guard, and check on your current parcel delivery status, using your smart home voice assistant

Specifications

Dimensions

Assembled Depth (in inches)
15.9
Assembled Height (in inches)
39.39
Assembled Weight (in lbs)
42.33
Assembled Width (in inches)
19.7
Packaged Depth (in inches)
17.56
Packaged Height (in inches)
40.25
Packaged Weight (In lbs)
49.16
Packaged Width (in inches)
20.75

Details

Colour Family
Grey
Country of Origin
CA-Canada
Features
Scratch Resistant
Included
Keys, Parcel Lockers
Lockable
Locking
Mailbox Style
C3
Material
Plastic
Mount Type
Bolt Down
Number of Compartments
1
Smart Technology
Smart

Warranty / Certifications

24 month warranty. Installation and/or yearly maintenance (cleaning) are not covered under warranty.
Danby Parcel Guard - The Smart Mailbox (Grey)Danby Danby Parcel Guard - The Smart Mailbox (Grey)Danby Parcel Guard is the smartest parcel mailbox for your home. The Danby Parcel Guard is a safe, touch-less option for online deliveries. No more worrying about porch pirates, missed deliveries or weather damaged boxes. Danby Parcel Guard keeps all your online orders safe until you get home. Simply plug your weather-resistant Danby Parcel Guard in, connect to the Danby Parcel Guard Smart Phone APP and start tracking your deliveries today. Your delivery driver places your packages inside the mailboxs anti-theft drop slot and you receive a notification that your package is secured. You can unlock your unit from any smart device, anywhere, making this mailbox great for lending and borrowing with friends too. Take porch and package security to the next level with this multi-functional unit, loaded with modern features, like tamper alarm, door ajar system reminder, two way communication, Google Home/Alexa voice assistant integration, motion activated security camera, and MORE!
Danby
1001515062
CAD3992022-05-16
The Home Depot Canada
Danby Parcel Guard - The Smart Mailbox (Grey) is rated 3.6 out of 5 by 11.
  • y_2022, m_5, d_15, h_22
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.27
  • cp_1, bvpage1
  • co_hasreviews, tv_2, tr_9
  • loc_en_CA, sid_1001515062, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_homedepot-canada
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 72ms
  • REVIEWS, PRODUCT
Rated 1 out of 5 by from I’ve tried my best to make this work as the... I’ve tried my best to make this work as the idea I great. It is a complete system failure after a couple months. Danby has one person to help via email.
Date published: 2021-08-16
Rated 1 out of 5 by from Not Secure, Easily can slip arm through and pull out contents We ordered two of these and are very disappointed. Built poorly and easily accessible for anyone to slip their arm in and pull out the contents. If you are looking for security this is not the box for you.
Date published: 2021-06-21
Rated 5 out of 5 by from The Danby Parcel Guard is a great product. Very easy to install and and connect to internet. We ... The Danby Parcel Guard is a great product. Very easy to install and and connect to internet. We bought it because the opening would fit a good size package. The camera is very nice. The videos have great resolution.
Date published: 2020-05-01
Rated 3 out of 5 by from Good for parcels, but not for regular mail It's got some cool features and works for parcels, but it's not good for regular mail. Anyone that opens the drawer can just reach inside easily and grab the mail at the bottom.
Date published: 2020-03-05
Rated 3 out of 5 by from The Parcel Guard Floor Mount Smart Security Mailbox is a nice deterrent to porch pirates that com... [This review was collected as part of a promotion.] The Parcel Guard Floor Mount Smart Security Mailbox is a nice deterrent to porch pirates that come through my neighborhood. I’ve caught a curious lady come up to my porch and walk away once she saw a camera. This unit will do a great job to preventing thieves when it comes to smaller packages. I plan on painting the unit to match my home exterior better. I do not like the app. Setting up a log in is not easy and more of a hassle. The concept is great, but the product is not what I expected for a smart unit.
Date published: 2019-10-06
Rated 5 out of 5 by from Great way to secure deliveries and monitor the delivery area. Connects wirelessly to home network... [This review was collected as part of a promotion.] Great way to secure deliveries and monitor the delivery area. Connects wirelessly to home networks and can be operated remotely using the Parcel Guard app. This is our first time using anything like the Parcel Guard, so I wasn't sure what to expect. When it arrived on the doorstep it took a bit of time to decide where to place the unit. We decided on the front porch, which gives it some weather protection and it's close enough to get a WiFi signal (3 bars is recommended). Once we installed it and bolted it to the concrete, I fired it up. This is where I had a bit of a problem, due to IOS13 coming out that week. The new IOS caused the app to not function, so I called Danby support who were very friendly and confirmed that the problem was compatibility with the new IOS version. It took 48 hours for the app to be updated, but when I installed it everything went well. During the "down time" the guard still could be used manually, and this is a vital feature, as in Florida power outages due to storms can be a real possibility! The Parcel Guard will be a great way to secure our deliveries when we're away form home. Looking forward to seeing it in use by our delivery people!
Date published: 2019-10-04
Rated 5 out of 5 by from Danby Parcel Guard gray floor mount smart security mailbox, Wireless connected security camera an... [This review was collected as part of a promotion.] Danby Parcel Guard gray floor mount smart security mailbox, Wireless connected security camera and alarm, your able to lock and unlock with your cell phone App, Great idea if other family members arrive home before you, The fold down platforms inside prevent from anyone removing the packages and alerts you when your package arrived on your phone App. Great mailbox for anyone that does a lot of online ordering, We anchored ours with concrete anchor bolts and drill through the bottom of the mailbox, comes with a 30 day warranty of plastic parts and 24 months on functional parts, They should at least provide a 1yr. warranty on the plastic since it's all plastic.
Date published: 2019-09-29
Rated 4 out of 5 by from [This review was collected as part of a promotion.] The DANBY PARCEL GUARD Gray Floor Mount Smart Parcel Security Mailbox has the potential to be a great product with a few tweaks. I got this because I do a lot of online shopping and therefore get a lot of package deliveries. Although I have yet to become a victim of porch pirates, I imagine the odds are against me. My years of law enforcement experience tells me that most people share the blame when they get robbed because they were too lazy or complacent to take the necessary precautions. This Danby Parcel Guard will hopefully prevent me from becoming a statistic. The overall look and feel of the box are one of quality. The color options are limited but it should have no problem taking paint if you want it to better match your location. There are several options to secure it, two of which require drilling significant sized holes in your wall or floor. Option three, which I prefer simply for the ability of being able to move the box, is to add sand to the bottom compartment. This would be effective against the opportunistic thief but leaves you vulnerable to those more prepare and determined. This is one point where I think improvement could be made. The instructions recommend using sand bags because of the wiring and backup battery in the same compartment. I think it would have been preferable if loose sand could have been poured in directly. To benefit from all of the features the box needs access to an electrical receptacle. This was unexpected. I thought there would be the ability to power the controls/camera/microphone from the battery but it appears it is only to provide back-up for temporary power outages. Since I don’t have an existing receptacle on my porch, and don’t want the expense and hassle of having one installed, I may be stuck with just using the drop-box without the bells and whistles. I am going to see how long it will last on just the battery. This brings up another suggestion to the manufacturer which is adding the option for a solar power/charging kit much like I have for my wireless doorbell and cameras. Set-up via the app was so-so. It took a few tries to get it to connect to the Wi-Fi although the signal is strong and not a problem I’ve encountered with other products. Overall, I like the quality and concept of the box. Since most retailers ship in boxes larger than what is needed, I’m estimating that maybe 45% of my deliveries will actually fit inside of the Parcel Guard. Time will tell how long it will last both in quality and in use.
Date published: 2019-09-29
  • y_2022, m_5, d_15, h_22
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.27
  • cp_1, bvpage1
  • co_hasreviews, tv_2, tr_9
  • loc_en_CA, sid_1001515062, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_homedepot-canada
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 51ms
  • REVIEWS, PRODUCT

Is wifi needed to be able to get notifications or use camera?

Is wifi needed to be able to get notifications or use camera?
Asked by: Tony
Hello Tony, Thank you for your question. You will need to keep the appliance connected with Wi-Fi in order to receive the notifications and use the camera on your smart phone. Regards, Dharmik
Answered by: DanbyAuthorizedRep
Date published: 2022-04-15

There is no 110v power where I want to put this box. Can it run just off the backup battery? Does it come with a battery? How long will it last under normal use?

There is no 110v power where I want to put this box. Can it run just off the backup battery? Does it come with a battery? How long will it last under normal use?
Asked by: Nelson
Hi Nelson, Thank you for your question. The unit is running on 120V and yes, it has a back-up battery. The Parcel Guard has a 2-3 hour back-up battery time based on it's usage. This will allow customers to keep the same functionality during a short power outage. The Parcel Guard app has a battery indicator in the "Settings" area of the app. If you have further inquiries you may contact our consumer support at https://www.danby.com/en-us/support/. Best regards, Adrian
Answered by: DanbyAuthorizedRep
Date published: 2021-12-07

Can multiple deliveries be made into the box, say if I have a UPS and a separate FedEx delivery t...

Can multiple deliveries be made into the box, say if I have a UPS and a separate FedEx delivery the same day?
Asked by: apufford
Yes. But they usually break down so it is only a plastic lock box. None of the electronics work
Answered by: Jbob
Date published: 2021-08-16

I'm looking at all the Danby boxes, I was wondering if the steel Parcel Guard Vault is waterproof...

I'm looking at all the Danby boxes, I was wondering if the steel Parcel Guard Vault is waterproof/rain proof? Can it be used outdoors? https://www.danbyparcelguard.com/en-us/product/parcel-guard-vault/
Asked by: Peter
Hello Steve, Our DV036B is created from Powder Coated Galvanized Steel and, like the rest of the Parcel Guard family is weatherproof. Kind regards, Blaire
Answered by: DanbyAuthorizedRep
Date published: 2021-02-23

What are dimensions

What are dimensions
Asked by: Vince
Hello Vince, The outside dimensions of this Parcel Guard are: 39.4" high x 19.8" wide x 15.9" deep and it will fit a package size up to 15" x 10" x 8”. Kind regards, Blaire
Answered by: DanbyAuthorizedRep
Date published: 2021-02-11

I’m considering buying this but I’m a little worried it says it’s made of plastic and I know there are steel versions available (different brands)...I don’t have a physical product to look over - how sturdy, secure, or how thick is this plastic box?

Asked by: Mikenice
Hello Mikenice, These Smart mailboxes are very secure and the hard plastic is made to withstand the outdoor elements. For more information, you can visit our website at: https://www.danby.com/products/niche/parcel-guard-smart-mailbox-grey/ Or, for more specific answers you can contact our consumer service department by filing out a support form: https://www.danby.com/support/ Regards, Sasha
Answered by: DanbyAuthorizedRep
Date published: 2020-09-17

Can anybody reach package that's inside and steal the mail?

Asked by: Ivan
Hello Ivan, Thank you for your question. When you open the top door there is a plastic shelf that blocks reaching into the bottom section of the Parcel Guard preventing someone from reaching inside to retrieve any packages. The lower section is only accessible when the lower door is unlocked. Regards Ann
Answered by: DanbyAuthorizedRep
Date published: 2020-05-04

is it water proof and used outside

Asked by: Stanley
We have ours by the curb side and haven't had any water penetrate and it's been over 8 months, We did install a stone veneer around the sides and back with a pre cast concrete bullnose top..
Answered by: Joco
Date published: 2020-05-04
  • y_2022, m_5, d_15, h_22CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.27
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_11
  • loc_en_CA, sid_1001515062, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_homedepot-canada
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 52ms
  • QUESTIONS, PRODUCT