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Overview

Model # HSGC9X9D01AJ Store SKU # 1001717172

The Bluetooth locks contains 1 admin pin with 10 users pins. Also, auto-lock is adjustable with delay of 10-240 seconds. Customer can also view event log and access history anytime. Powered by Hubspace.

  1. Easy installation with only a Phillips Screwdriver
  1. 2 Keys included
  1. Keyed pad outside, switch in side
  1. Dual backset adjusts to fit most doors
  1. Rekeyable to Defiant or any KW1 compatible key
  1. Meets ANSI Grade 3 standards
  1. Works with Google Home & Amazon Alexa
  1. Powered by Hubspace

Specifications


Package Quantity

1


Colour/Finish

Matte Black


Security Grade

Grade 3 (Good)


Type

Electronic Deadbolt


Commercial/Residential

Residential

Dimensions

Assembled Depth (in inches)
4.5
Assembled Height (in inches)
8.2
Assembled Weight (in lbs)
2.72
Assembled Width (in inches)
4.85
Packaged Depth (in inches)
12
Packaged Height (in inches)
8
Packaged Weight (In lbs)
3.48
Packaged Width (in inches)
10

Details

Biometric (For Electronic Keypad)
No
Colour/Finish
Matte Black
Colour/Finish Swatch
Matte Black
Commercial/Residential
Residential
Connectivity
Wi-Fi
Country of Origin
TW-Taiwan
Cylinder
Single
Electronic
Fits Door Thickness
1-3/8" - 1-3/4"
Included Components
Mounting Hardware
Lighted (for electronic keypad)
No
Material
Zinc
Number of Users (for electronic keypad)
11
Package Quantity
1
Rosette Shape
Rectangular
Security Grade
Grade 3 (Good)
Smart Technology
Smart
Style
Traditional
Type
Electronic Deadbolt
Voice Assistant
Alexa, Google Assistant

Warranty / Certifications

One year warranty limited for electronic components, and limited lifetime warranty for mechanical components. The warranty does not cover for normal wear and tear.
Square Matte Black Smart Electronic Wi-Fi Deadbolt Works with Google Home & Amazon Alexa Powered by HubspaceDefiant Square Matte Black Smart Electronic Wi-Fi Deadbolt Works with Google Home & Amazon Alexa Powered by HubspaceThe Bluetooth locks contains 1 admin pin with 10 users pins. Also, auto-lock is adjustable with delay of 10-240 seconds. Customer can also view event log and access history anytime. Powered by Hubspace.
Defiant
1001717172
CAD1382024-10-06
The Home Depot Canada
Square Matte Black Smart Electronic Wi-Fi Deadbolt Works with Google Home & Amazon Alexa Powered by Hubspace is rated 3.4 out of 5 by 14.
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Rated 3 out of 5 by from Works Fine, but app is missing obvious features. Purchased and installed product about 4-5 months ago. Deadbolt works well - it locks and unlocks as expected either manually, or using the keypad or app. Data communication between Hubspace app, AC receptacle, and deadbolt is solid. The Hubspace app, however, is missing two basic features. It doesn't track PINs and it can't schedule the deadbolt. The app logs deadbolt activity (when & how it's locked or unlocked), but it doesn't log who unlocked it, (which PIN was used). It can set up a schedule for the associated AC receptacle to turn on and off, but it can't lock/unlock the deadbolt on a schedule, e.g., lock at bedtime each night.
Date published: 2023-09-09
Rated 4 out of 5 by from Bluetooth and Wi-Fi are a must I bought this lock today because it has Wi-Fi, something I needed to monitor my home with and didn't have it on my Wiser smart lock. Comparing the quality and construction of wiser it seemed more of the next step for home security, but this lock is decent and you can't go wrong with the price I paid for. The only downside is that I couldn't find any instructions on how to program the keypad, even checked the instruction YouTube video. I will call customer service in the morning and why couldn't you throw 4xAA's batteries in the box. The reason I bought this is because I see Home Depot behind the name of the product and I shop because of the great customer service. What's the return policy on this product?
Date published: 2023-04-12
Rated 5 out of 5 by from Affordable, great WI-FI deadlock I bought this Wi-Fi deadlock a couple of weeks ago and I'm totally satisfied. Inexpensive, good-quality built, easy to install and set up with the Hubspace application. I submitted a question on line and Home Depot responded quickly with an adequate answer. Works well as intended and affordable. I will buy more.
Date published: 2023-02-08
Rated 5 out of 5 by from Smart Lock Without the Hefty Price Tag We’ve had 2 of these in our home for 2 years now and no issues. Compatible and easily integrated with Google Home. App works well - we like having the option to create and delete codes, give one time access and unlocking remotely. Our family and friends have also bought for themselves. The only minor issue I can think of is the keypad became a little warped/peels off on the mostly used key - the lock button but other than that, would buy again. We just leave it to auto lock so the key doesn’t warp any further.
Date published: 2024-09-15
Rated 5 out of 5 by from Amazing Value! I installed 3 of these in my home and they are amazing. Easy to install and they look and function really well. The wifi bridge that comes with it is also a smart plug. Now I can easily lock/unlock doors and control access to my rental unit in the basement.
Date published: 2023-02-25
Rated 3 out of 5 by from Keypad not working Bought this lock a couple of months ago and had no issues with installation or operation. Lock was easy to set up and worked great with Google Home. My issue is that the keypad randomly stops working even after changing the batteries. I can still unlock the door with my phone but no go on the physical unit itself. Would love to have someone contact me to assist.
Date published: 2024-09-25
Rated 4 out of 5 by from Bon produit! A un bon prix Honnêtement, pour le prix... C est très bon. Fonctionne a1 avec l app hubspace et alexa. J ai retourner un schlage encode car je trouvais ca horrible pour le prix.... honnêtement agreablement surpris. Vaut pas la peine de payer plus chère!!
Date published: 2023-02-11
Rated 1 out of 5 by from Poor quality We installed it and it worked for like 5 minutes. Now it just does nothing when you press on any of the numbers. Frozen in the app. Will be returning
Date published: 2023-06-14
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How long do the batteries last?

Asked by: Jay84
We suggest you use a good quality alkaline battery and the life expectancy of these will depend on the brand/power and the amount of usage your door lock will receive. Most customers change batteries around every 5 to 6 months. Give us a call at 877-663-5625 Monday thru Friday 8:30 am to 5:30 pm Eastern time if you have any other questions. Thank you for your review and thank you for choosing Defiant.
Answered by: Defiant Door Lock
Date published: 2024-09-09

Any reports of the key pad freezing or not functioning in cold weather?

Asked by: Winnipeger
Hi Winnipeger, Our Defiant Hubspace Square Matte Black Wi-Fi Deadbolt has been rated as ANSI Grade 3. This means that our product should function mechanically and electronically within a temperature range of -35 C to 66 C (-31 F to 150 F). The only issue you may possibly run into is the output voltage from the batteries. Colder conditions can affect voltage output and this unit will require 1.37 volts per AA battery for proper operation. We would suggest you research the temperature range for the power supply you intend to use as well. Thank you for your question.
Answered by: Defiant Door Lock
Date published: 2023-05-23

What's the lowest temperature can be use? Thank you!

Asked by: Max chiu
Hi Max chiu, these locks can be in -23 c to 49 c temperatures. If you have any other questions feel free to give our customer service team a call 877-592-5233 we are open 8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
Answered by: Defiant Door Lock
Date published: 2023-10-02

What’s working temperature with these locks. In Saskatchewan it can get to -40celcius easily.

Asked by: Chris
Hi Chris, The Defiant brand locks should work in a temperature range of -10f to 120f (-23c to 49c). If you have any other questions feel free to give our customer service team a call at 877-663-5625 and we would be happy to help.
Answered by: Defiant Door Lock
Date published: 2024-03-12

What size hole does this require?

Asked by: Leander
Hi Leander, This deadbolt requires a 2-1/8" front and back bore hole with a 1" latch hole. Thank you for your question.
Answered by: Defiant Door Lock
Date published: 2023-03-20

can you change the pin from the app? and whats the plug dongle thing for? do you need that to make the door lock work transmit info?

Asked by: stve
Hi stve, you can change the pin codes from the hubspace app, The plug is the Wi-Fi gateway and is what connects to your lock through your Wi-Fi. You do not need Wi-Fi to set this lock up but you would need to download the Hubspace app, all programming is done through the app. If you have any other questions feel free to give our customer service team a call 877-592-5233 we are open 8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
Answered by: Defiant Door Lock
Date published: 2024-05-30

Question 1 - Can you set an auto expiry date for the user code? Question 2: Can you delete the user code from the App

Asked by: Psalm
Hi Psalm, you can't set up a code to expire on a certain date/time, and yes you can delete user codes from the app. If you have any questions about the Wifi or App, give our customer service team a call at 877-592-5233.
Answered by: Defiant Door Lock
Date published: 2023-05-23

How to rekey it with any other KW1 key? Is there any easy way or only can be done after disassembly?

Asked by: pg15
Hi Pg15, We recommend taking these locks to your local Home Depot to get them rekeyed. Give them a call ahead of time to make sure this service is available at your local store. If you have any other questions feel free to give our customer service team a call at 877-663-5625 and we would be happy to help.
Answered by: Defiant Door Lock
Date published: 2023-12-27
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