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Dimplex Ceiling Heater Connex

Model # RCH5031CXW|Store SKU # 1000835391

Overview

Model # RCH5031CXW Store SKU # 1000835391

This heater's sleek design with built-in electronic thermostat provides an energy efficient panel heating solution. With no moving parts, the heater provides quiet, even heat. The built-in electronic thermostat maintains room temperature to within 0.5C (0.9F) for maximum comfort and up to 10% energy savings.

  1. Surface mount application only
  1. Moves warm air quickly and silently even without a fan
  1. Rear junction box with cable clamp for easy wiring.
  1. Detachable wall-mounting bracket for easy installation and cleaning.
  1. Automatic high limit protection.
  1. Maintains room temperature to within 0.5°C (0.9°F) for maximum comfort and up to 10% energy savings.

Specifications

Dimensions

Assembled Depth (in inches)
16.25
Assembled Height (in inches)
5.25
Assembled Weight (in lbs)
18
Assembled Width (in inches)
16.25
Packaged Depth (in inches)
18
Packaged Height (in inches)
18
Packaged Weight (In lbs)
0.2
Packaged Width (in inches)
7.13

Details

Certified
Yes
Colour Family
White
Country of Origin
CN-China
Heater Type
Radiant
Room Type
Kitchen, Bedroom, Living Room, Dining Room
Smart Technology
No

Warranty / Certifications

2-year limited warranty on complete unit; 10-year warranty on element.
Ceiling Heater ConnexDimplex Ceiling Heater ConnexThis heater's sleek design with built-in electronic thermostat provides an energy efficient panel heating solution. With no moving parts, the heater provides quiet, even heat. The built-in electronic thermostat maintains room temperature to within 0.5C (0.9F) for maximum comfort and up to 10% energy savings.
Dimplex
1000835391
Ceiling Heater Connex is rated 2.3 out of 5 by 16.
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Rated 1 out of 5 by from Rating provided by a verified purchaser... Rating provided by a verified purchaser
Date published: 2021-01-16
Rated 1 out of 5 by from Didn't Last a Year I bought one of these heaters last fall, it worked reasonably all winter keeping my garage around 5 degrees. This fall it started and ran a couple days before dying. Support from Dimplex is non existent. Don't let them tell you otherwise. It's impossible to get anyone on the phone and they do not respond to emails. DO NOT BUY UNDER ANY CIRCUMSTANCES.
Date published: 2021-01-02
Rated 1 out of 5 by from Dimplex useless heater I got this heater heater for my Garage this is a waste of money my space is 4000 SQ and it does not do the job it goes on and off does not keep heating it heats for 5 mins and then its cold air i called for help on the 1 800 number not helpful what so ever dont buy this its a waste of money
Date published: 2020-12-12
Rated 1 out of 5 by from sucks sucks. read the reviews. sucks. read the reviews. sucks. read the reviews. sucks. read the reviews.
Date published: 2020-08-13
Rated 1 out of 5 by from Wish I had read other online reviews before I bought... Wish I had read other online reviews before I bought this product. There is no way to shut the heater off without going to the breaker box. It shuts off before it reaches set temperature and than blows air to cool it down which makes you cooler. Remote does not turn on at all.
Date published: 2019-05-07
Rated 5 out of 5 by from 5 Star Review Rating provided by a verified purchaser
Date published: 2019-02-07
Rated 1 out of 5 by from Save yourself time money and aggravation! Installed the heater in my 2 car garage / workshop whic... Save yourself time money and aggravation! Installed the heater in my 2 car garage / workshop which is fully insulated in Pa. Installation was relatively easy, went thru all the set up procedures only to find the unit short cycles continuously and did not begin to heat the room after running for two days straight! Reread instructions and went back over several times to no avail. O.K. maybe it`s me. Called the co. for troubleshooting,waited on hold for 40 minutes. I explained the problem and asked do other people have this same problem. The girl I talked to said yes, so I asked how do they fix it and she replied they just live with it!! Needless to say the heater is off the ceiling and in the box going back to home depot. I basically wasted 10 hours of my life and have to look for another heater to buy and install. B. Kahl
Date published: 2019-02-06
Rated 5 out of 5 by from TRÈS BIEN Jusqu'à maintenant, aucun problème. La télécommande fonctionne très bien et a une grande portée. Je le recommande.
Date published: 2018-07-11
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What is the maximum tempratures

Asked by: Sanjay
Hi Sanjay, This product is designed to control the temperature of a room from 41 to 86 degrees Fahrenheit or 5 to 30 degrees Celsius and can be increased by.5 degrees. Glen Dimplex Americas Customer Experience Team
Answered by: DimplexCustomerService
Date published: 2021-07-05

Are there any fuses in this heater?   If so, where are they located?

Asked by: No nickname
Good Day, There are not any fuses in this ceiling heater. Glen Dimplex Americas Customer Experience Team
Answered by: DimplexCustomerService
Date published: 2020-11-16

The unit won't shut off it just keeps getting hotter

The unit was professionally installed by Electrician
Asked by: JS
Good Day JS, Please call our customer service team 888-346-7539 so we can trouble shoot your issue with the heater. Thank You Glen Dimplex America Customer Experience Team.
Answered by: DimplexCustomerService
Date published: 2020-07-17

Is this efficient enough to heat a 2 1/2 car garage and are you able to run 2 units off of ome thermostat?

Asked by: MS
Actually it is good for 500 sqft if the answer from the web site guru is correct.
Answered by: mikey
Date published: 2020-04-27

How many amp breaker do i need

Asked by: Lou
Good Morning, You will need a 30 amp breaker. Thank you
Answered by: DimplexCustomerService
Date published: 2019-01-23

How .any square ft does this cover

Asked by: BW
This product is sufficient for approximately 100 square feet.
Answered by: Communityanswer
Date published: 2020-04-27

Should the heating coils get red hot when the unit is attempting to reach set point? Mine only blows warm air and enclosure does not get hot at all as all the warnings would suggest

Asked by: shawn55
Good Morning, Please contact Dimplex North America technical department for any technical questions you may have. @ 1 888 346 7539 M-F 8-4;30pm est. Thank you
Answered by: DimplexCustomerService
Date published: 2020-07-25

RayCon 1964 Update: I returned a second unit and got a third one. This time I let it run it's calibration for almost three hours. It runs much better now. Another suggestion is to hold the remote up close to the unit when synching, then install on wall.

Asked by: RayCon1964
Good Afternoon, Please contact Dimplex @ 1 888 346 7539 M-F 8-4:30pm est to help in answering any questions you may have about the unit. Thank you
Answered by: DimplexCustomerService
Date published: 2018-02-26
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