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    Dimplex Ceiling Heater Connex

    Model # RCH5031CXW|Store SKU # 1000835391

    Overview
    Specifications
    Reviews

    Overview

    Model # RCH5031CXW Store SKU # 1000835391

    This heater's sleek design with built-in electronic thermostat provides an energy efficient panel heating solution. With no moving parts, the heater provides quiet, even heat. The built-in electronic thermostat maintains room temperature to within 0.5C (0.9F) for maximum comfort and up to 10% energy savings.

    1. Surface mount application only
    1. Moves warm air quickly and silently even without a fan
    1. Rear junction box with cable clamp for easy wiring.
    1. Detachable wall-mounting bracket for easy installation and cleaning.
    1. Automatic high limit protection.
    1. Maintains room temperature to within 0.5°C (0.9°F) for maximum comfort and up to 10% energy savings.

    Specifications

    Dimensions

    Assembled Depth (in inches)
    16.25
    Assembled Height (in inches)
    5.25
    Assembled Weight (in lbs)
    18
    Assembled Width (in inches)
    16.25
    Packaged Depth (in inches)
    7.13
    Packaged Height (in inches)
    18
    Packaged Weight (In lbs)
    20
    Packaged Width (in inches)
    18

    Details

    Certified
    Yes
    Colour Family
    White
    Country of Origin
    CN-China
    Heater Type
    Radiant

    Warranty / Certifications

    2-year limited warranty on complete unit; 10-year warranty on element.
    Ceiling Heater ConnexPhoto of productThis heater's sleek design with built-in electronic thermostat provides an energy efficient panel heating solution. With no moving parts, the heater provides quiet, even heat. The built-in electronic thermostat maintains room temperature to within 0.5C (0.9F) for maximum comfort and up to 10% energy savings.
    Dimplex
    1000835391
    Ceiling Heater Connex is rated 2.8 out of 5 by 12.
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    Rated 1 out of 5 by from Wish I had read other online reviews before I bought... Wish I had read other online reviews before I bought this product. There is no way to shut the heater off without going to the breaker box. It shuts off before it reaches set temperature and than blows air to cool it down which makes you cooler. Remote does not turn on at all.
    Date published: 2019-05-07
    Rated 5 out of 5 by from 5 Star Review Rating provided by a verified purchaser
    Date published: 2019-02-07
    Rated 1 out of 5 by from Save yourself time money and aggravation! Installed the heater in my 2 car garage / workshop whic... Save yourself time money and aggravation! Installed the heater in my 2 car garage / workshop which is fully insulated in Pa. Installation was relatively easy, went thru all the set up procedures only to find the unit short cycles continuously and did not begin to heat the room after running for two days straight! Reread instructions and went back over several times to no avail. O.K. maybe it`s me. Called the co. for troubleshooting,waited on hold for 40 minutes. I explained the problem and asked do other people have this same problem. The girl I talked to said yes, so I asked how do they fix it and she replied they just live with it!! Needless to say the heater is off the ceiling and in the box going back to home depot. I basically wasted 10 hours of my life and have to look for another heater to buy and install. B. Kahl
    Date published: 2019-02-06
    Rated 5 out of 5 by from TRÈS BIEN Jusqu'à maintenant, aucun problème. La télécommande fonctionne très bien et a une grande portée. Je le recommande.
    Date published: 2018-07-11
    Rated 1 out of 5 by from Bad reviews are true plus more All the frustrating past reviews are true. I should have listened. Read them and believe them. Tech support was absolutely laughably useless as well. I have 2 more to add as well. It has no on/off ability and (as stated by others) will keep running forever. Keep that in mind if it's sucking power for a space you don't use constantly or need heated at all times. Also the bracket is kinda silly in where you have the option of 2 tiny pinhole screws holding this heavy thing above you, or hacking out some of the metal housing to use the larger hole. Anyway, this thing seems to heat a space well and quickly, but has far far too many negatives to be worth it. Useless for my needs anyway.
    Date published: 2018-02-27
    Rated 4 out of 5 by from Good Heater Installed the heater about 2 weeks ago, mid November 2017, in my attached two car garage. Installation was easy (power was already in place). The remote control works well, and the learning phase at initial startup was also very easy; close doors and windows and let the heater run for 28 minutes. I keep the temperature at 51 deg. F for now, and the heater has no issue keeping up. The only minor quible is I would like to have a wall mounted thermostat rather than the ceiling mounted one, even so I recommend this heater.
    Date published: 2017-11-30
    Rated 1 out of 5 by from N'arrive pas à chauffer un espace de 20X16 J'ai acheté cette unité il y a plus d'un an. Je suis très déçu du rendement de cet appareil. Il arrête fréquemment et repars sans avoir atteint sa température, même avec son contrôle accrocher au mur. L'unité repart simplement après s'être refroidie!!! Les directives fournies sont aussi très difficiles à suivre.
    Date published: 2017-04-02
    Rated 2 out of 5 by from works but that's it While the installation was fairly easy, the synchronization with the remote control unit took some time. The heater runs permanently until the set temperature is reached but after the cooling cycle the fan shuts only off for a second or two to start heating. Basically it never stops running. Its probably better to buy the non Connex version and just shut it on and off with the breaker. Not really happy with the way how it functions but at least it looks good on the ceiling.
    Date published: 2015-11-30
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    Should the heating coils get red hot when the unit is attempting to reach set point? Mine only blows warm air and enclosure does not get hot at all as all the warnings would suggest

    Asked by: shawn55
    Good Morning, Please contact Dimplex North America technical department for any technical questions you may have. @ 1 888 346 7539 M-F 8-4;30pm est. Thank you
    Answered by: DimplexCustomerService
    Date published: 2017-11-29

    RayCon 1964 Update: I returned a second unit and got a third one. This time I let it run it's calibration for almost three hours. It runs much better now. Another suggestion is to hold the remote up close to the unit when synching, then install on wall.

    Asked by: RayCon1964
    Good Afternoon, Please contact Dimplex @ 1 888 346 7539 M-F 8-4:30pm est to help in answering any questions you may have about the unit. Thank you
    Answered by: DimplexCustomerService
    Date published: 2018-02-26

    What 240 volt breaker is required with this unit Dimplex Model # RCH5031CXW | Store SKU # 1000835391 (a 15 amp, 20 amp or 30 amp)?

    Asked by: desrmic
    Good Morning, This unit is 5000watts 240 volts 20.83 amps there fore a 30 amp . Thank you
    Answered by: DimplexCustomerService
    Date published: 2017-12-28
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