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Wink Relay Smart Home Wall Controller

Model # PRLAY-WH01|Store SKU # 1000821898

Overview
Specifications
Reviews

Overview

Model # PRLAY-WH01 Store SKU # 1000821898

Designed to replace a light switch on the wall and keep your phone in your pocket, Relay conveniently controls and monitors everything in your connected home from one central location. It runs the Wink app, so you can connect to and interact with an ever-expanding range of products from trusted brands in the Wink app universe.

  1. Lights, locks, thermostats, and more… With Relay, you, your family, or guests get instant access to your entire smart home from a centrally accessible location. Plus, it doubles as a hub that supports WiFi, ZigBee, and Bluetooth protocols.
  1. Relay's stunning 4.3" display gives you access to the Wink app on a custom home screen. It also sleeps to save energy and to keep a low profile when not in use.
  1. A proximity sensor reacts to your presence while a temperature and humidity sensor keeps tabs on your environment.
  1. Two mechanical buttons can act as replacement light switches or be customized to turn other smart products in your home on or off with a single click.
  1. Relay can make satisfying clicking sounds when you touch the screen. You can even sync up multiple units to take advantage of its intercom functionality (coming soon).

Specifications

Dimensions

Assembled Depth (in inches)
1.25
Assembled Height (in inches)
5.88
Assembled Weight (in lbs)
2.75
Assembled Width (in inches)
6.56
Packaged Depth (in inches)
4.33
Packaged Height (in inches)
8.03
Packaged Weight (In lbs)
2.75
Packaged Width (in inches)
8.03

Details

Colour Family
White
Country of Origin
CN-China
Smart Technology
Yes

Warranty / Certifications

One-year limited warranty.
Relay Smart Home Wall ControllerPhoto of productDesigned to replace a light switch on the wall and keep your phone in your pocket, Relay conveniently controls and monitors everything in your connected home from one central location. It runs the Wink app, so you can connect to and interact with an ever-expanding range of products from trusted brands in the Wink app universe.
Wink
1000821898
Relay Smart Home Wall Controller is rated 3.1 out of 5 by 39.
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Rated 1 out of 5 by from Terrible with no customer service support Since home depot didnt allow my last comment it's important to know negative comments are "moderated" so reviews dont carry much weight. However dont buy this wink has limited support for this product. The weather icon is always wrong and wink wont fix it. 2 months and 5 phone calls later still not fixed. So disapointed.
Date published: 2019-05-06
Rated 3 out of 5 by from Purchase 2 realys One works the other not so much. Looks to be a used one put back on the shelf for sale.
Date published: 2018-08-17
Rated 2 out of 5 by from Not reliable I like the screen but the wink network seems to always have problems. They schedule never seems to trigger my thermostat correctly. It's a shame, really liked the idea. The two buttons are simply switches. No dimming if that's what you're expecting.
Date published: 2018-02-18
Rated 5 out of 5 by from Great addition to our home We bought this along with the Wink Hub 2 and my wife and I couldn't be happier. We didn't have the same problems as others had previously, so obviously the software and firmware updates from Wink have resolved it. It was great being able to replace an old switch and still being able to have a physical light switch. I love the functionality of having a dedicated device for controlling all our smart devices, like my z-wave thermostats from Stelpro for baseboard heaters, which is a rare thing for line heaters. So it all works very well together. The only thing I think should be improved with the relay is to allow a 3 way switch. Because I am sure there are lots of people that have the perfect place for the relay to take advantage of the two physical switches, but like us, couldn't. This is due to the it being a 3 way switch, so had to settle for replacing a single switch only, and not really having a use for the second physical switch on the unit. The other thing, which is more of a supply concern, it does appear that there is no other supplier in Canada for Wink products other than Home Depot, and the Relay is completely out of stock. It wouldn't be a problem as we already bought one, but we are selling our home with the relay, and would like to get one for our new home. I prefer to use a local vendor as getting it from Wink directly is more expensive. Maybe Home Depot and Wink can correct this?
Date published: 2018-01-24
Rated 2 out of 5 by from Simply an on off switch I bought this unit thinking it could do more like dimming a light like a regular dimmer. But it cant. I pulled it out and replaced with a lutron casseta wireless dimmer.
Date published: 2017-12-28
Rated 5 out of 5 by from Works great with Hub 2 Bought a hub 2 was very impressed so I bought a Wink relay, once you figure out the wiring in your home it was simple to install and works great. For the price, you get a 4 in LCD, heat and humidity sensor and 2 remote light switches all for $99 plus tax. Nothing comes close to it on the market....
Date published: 2017-07-26
Rated 1 out of 5 by from TWO years later, still a lot of flaws Since 2015 there has been a bug where the temperature reading resets from Celsius to Fahrenheit. TWO YEARS since Wink confirmed this bug was "known". Read the other reviews by Canadians on this site, most mention it. Most positive reviews here are ported in from the US Home Depot site. Wink cares so little about this product's success in the Canadian market that they can't task a single software engineer to spend an afternoon fixing this bug. Don't give them cash for this half baked product. The Hub is okay but all Canadians should take a hard pass on the Relay.
Date published: 2017-05-25
Rated 3 out of 5 by from A year later, still a lot of flaws. Pro's Decent price for functionality provided. Con's Unit keeps changing back by itself to Fahrenheit from Celsius every other day. Keeps loosing wifi & needs to be rebooted every few weeks. A lot of times screen won't turn off by itself, only a reboot will solve the problem. The password feature to lock relay is just about useless. As it will lock all the usable functions but still let user play with the settings?.
Date published: 2017-05-13
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Does the Relay Controller work with the Wink Lookout security system? This would be the only reason I would purchase this is to somehow turn the sensors on and off. If not, are there any compatible controller type products to get a fixed control panel?

Asked by: Steph
At the time the only way to turn activate the look out system is via the Wink application on your mobile device. Hopefully this is something we will see on the Relay soon! - Wink team
Answered by: Wink Expert
Date published: 2018-07-09

I have 3 sets of lights in my family room. Two switches are together, the other is on a different wall. Is there a way I can connect all three switches to this wall connector?

Asked by: Sam1972
Hey there, for physical/wiring questions we would highly recommend you reaching out to an electrician. If you have any other questions, please give us a call at 1-844-946-5277.
Answered by: Wink Expert
Date published: 2018-05-09

I have an electrical box with 3 light switches in it currently, one is a 3-way switch. Wondering how much room this takes up. Could I put it in a 3 gang box and keep my 3 way switch along side this configuration?

Asked by: Scott
The Wink Relay will only cover a double gang, which would leave part of a triple gang exposed if not covered with something else. It shouldn't be an issue *next* to the three-way switch set up, but I would strongly discourage you using the Wink Relay wired to a three-way switch set up.
Answered by: Wink Expert
Date published: 2018-07-10
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