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Hubspace

Hubspace Innovation

Access Product Information on the Go

No Hub Required

Access Product Information on the Go

Easy Set-Up with QR Code

Access Product Information on the Go

Quick App Download for iOS and Android

Access Product Information on the Go

Customize Product Settings and Set Schedules

How to Set Up Hubspace Smart Devices

Simple to Set Up and Easy to Use.

Control your connected smart home using this intuitive app. Easily link and control products from our exclusive brands like Hampton Bay, Commercial Electric and more.

Using our Hubspace app, you can easily set up your devices and even link them to your smart home using Google Home or Amazon Alexa.

Compatible Hubspace Brands

Shop Hubspace Compatible Products

Step 2: Add your New Hubspace Product
  1. 2 Add your New Hubspace Product

    Tap the + icon in the app then scan the QR code from the quickstart guide to connect your device and follow on screen instructions.

Step 3: Works with Amazon Alexa and Google Assistant
  1. 3 Works with Amazon Alexa and Google Assistant

    Pair with your Google Home or Amazon Echo smart speaker or display by downloading the Hubspace app. Our devices can easily be set up to use voice controls to dim your lights and so much more.

Hubspace Support Center

For more information on the Hubspace app, setup instructions, or product compatibility details, please contact Hubspace Customer Service

Monday- Sunday 8 a.m. – 9 p.m., EST,  at Toll Free Tel:  +1-800-628-0525

Frequently Asked Questions


App Requirements

Device Set-Up and Settings

Account Set-Up

HUBSPACE TERMS AND CONDITIONS

A Summary of the Privacy and Security Statement for The Home Depot’s Hubspace Mobile Application

Currently viewing the policy for Canada (Click Here for the United States version)

The Home Depot values and respects the privacy of its customers and visitors. The Home Depot’s Privacy and Security Statement, as supplemented by this Summary, describes our privacy practices with the Hubspace mobile application and the services available through it (collectively, the “App”). You may find the full Privacy and Security Statement at homedepot.ca/privacy. Please see the end of this notice for information about how to exercise your privacy rights.

INFORMATION WE MAY COLLECT WHEN YOU USE THE APP

Category of Personal Information Purpose for Collection
Identifiers, name, email address, phone number, username, physical address, online identifier, device identifier, IP address, and social media handle.

Providing the Hubspace services.

Customer care.

Account registration.

Improving our products and services.

Learning about customer trends and interests.

Personalizing digital content.

Delivering marketing communications and advertising.

Identifying the devices you use to access digital content.

Fraud prevention and security.

App activity, your interactions with and use of the App, and information about the networks you use for your connected devices.

Providing the Hubspace services.

Customer care.

Improving our products and services.

Learning about customer trends and interests.

Personalizing digital content.

Delivering marketing communications and advertising.

Identifying the devices you use to access digital content.

Fraud prevention and security.

Commercial Information, the products you register, and any third-party consumer smart home platforms you choose to activate, with the App.

Providing the Hubspace services.

Customer care.

Account registration.

Improving our products and services.

Learning about customer trends and interests.

Personalizing digital content.

Delivering marketing communications and advertising.

Identifying the devices you use to access digital content.

Fraud prevention and security.

Location Information, location based on IP address or device location information, location identifiers you directly provide to us, and data obtained with your consent regarding the device’s location to provide the Hubspace services.

Providing the Hubspace services.

Customer care.

Identifying the devices you use to access digital content.

Fraud prevention and security.

Property information, home names, and room names.

Providing the Hubspace services.

Customer care.

Communicating with you.

Fraud prevention and security.

Inferences, preferences, interests, and other characteristics.

Providing the Hubspace services.

Customer care.

Improving our products and services.

Learning about customer trends and interests.

Personalizing digital content.

Delivering marketing communications and advertising.

Identifying the devices you use to access digital content.

Fraud prevention and security.

Push Notifications - We use the information we collect to provide an optimal experience, which may include sending you push notifications. We obtain your consent before sending push notifications to you via the App. You can control your receipt of push notifications in the settings menu of your device.

YOUR PRIVACY RIGHTS

We do not share personal information collected in association with your use of the App with third parties for their own use without your authorization. However, we may disclose certain personal information that we collect outside the App (e.g., when you interact with our other websites or mobile applications) with third parties in exchange for insights and other valuable services.

HOW TO CONTACT US

If you have additional questions, or to access, update, or correct inaccuracies in your personal information, you can call us at 437-215-6975, reach us by email at privacycanada@homedepot.com, or write to us at:

Home Depot of Canada Inc.
Attention: Privacy Office
400-1 Concorde Gate
Toronto, Ontario
M3C 4H9