Hubspace

The Hubspace app currently runs on: 

• iPhones and iPads running iOS 14.x, 13.x or 12.x.
• Android devices running Oreo 8 and above.

Note: The supported versions of OS will change over time because new versions are released by Apple and Google. Users should keep their devices up-to-date with the latest available OS version.

The Hubspace app requires access to Bluetooth for adding Hubspace products and controlling them when Wi-Fi is not available. You do not need to pair your Hubspace products with Bluetooth.

Android mobile phones and tablets require GPS Location access to be enabled to use Bluetooth and to set up Wi-Fi. 

Location access is not required to operate Hubspace products in general, but required for some specific functions, such as sunrise/sunset scheduling. Information provided when you enable location services can be helpful for product development and support and diagnostic services. For more information, please see the Hubspace Privacy policy.

Camera access is required to scan QR Codes.

Yes, you can do so for lighting and ceiling fans.

1. In the Hubspace app, tap the + icon.
2. On the Scan Device screen, tap the search button on the bottom of the screen.
3. Follow the instructions in the Hubspace app for adding your product.
4. When the product or products are ready to be added, the Hubspace app will list the product(s). Lighting products will blink to indicate they’re ready to be added.
5. If multiple lighting products are found, you can tap the blue information button on a specific product to cause that one product to blink. 
6. You can then name the individual products and add them to your network.

The Hubspace app will only display Wi-Fi networks that your Hubspace product can detect. Hubspace products require access to a 2.4GHz Wi-Fi network. 

If you don’t see your Wi-Fi network listed, make sure your Wi-Fi router has a 2.4GHz network enabled. Also, check whether your Hubspace product is within range of your Wi-Fi signal.

The Device Settings page contains information about your Hubspace product, including the name you chose when you set up the device and its Wi-Fi network. 

This page may also have additional settings for your device. For example, you can use this page to specify names for each outlet on a multi-outlet smart plug or change the device’s location. These options will be listed at the top of the page.

To access the settings for a device:

1. Tap the name of the device. The device controls will be displayed.
2. Tap the Gear icon in the lower right corner. The Device Settings page is displayed.

Yes. You can schedule devices to turn on and off at specific times on a daily basis or on individual days of the week. To create a schedule:

1. Tap Schedules.
2. On the Schedule screen, tap the + button.
3. Select a product you want to schedule.
4. If you want to schedule a product action for multiple days, tap Add Event in the Multiple Days section. Next, select the days you want to schedule. Finally, set the times for the settings you want to schedule, then tap Create. 
5. If you want to schedule the device on specific days, tap Add Event in Individual Days section. From here, you can set schedules for each day.

Yes. When you are setting a time for a product action, select the Sun icon. You can specify how long before or after Sunset/Sunrise you want your start and end time. You may be prompted to specify a location for your device.

Yes. Hubspace allows you to place your products in groups and control them together. The controls that are available will be determined by the different products that you place in the group. For example:

If you create a group that consists of products with similar controls, such as RGB lights, you will be able to operate a number of features from this group. In this case, you would be able to manage the power, brightness, temperature, RGB color selection and presets for the entire group.

If you create a group that consists of products with different types of controls, such as an RGB light, a smart plug and a ceiling fan, you will be able to operate only the controls that are common to all products. In this case, you would be able to turn power on and off to the group.

Products that are placed in groups can still be operated individually.

To create a group:

1. On the Home page of your Hubspace app, tap + in the upper right corner.
2. Select Create Group.
3. On the Create Group page, provide a name for your group and select the devices you want to add and tap Create. 

Your new group will be listed on the Home page. Tap the Group name to access the common controls for the group.

If you’d like to access the individual devices in the group, tap the Devices link.

If you’d like to add or remove devices from the group, tap Edit Group.

Yes, the Hubspace app allows you to set up and control multiple Homes. 

At the top of the Home screen in the Hubspace App, select the name of your current Home. A pop-up menu provides options to manage and create your Homes. 

After you create a new Home, you’ll be able to add new devices to your Home. Note that you cannot share devices among Homes.

If you delete a Home, all devices associated with that Home will be removed from your account.

To choose between your different homes, tap the name of your current Home at the top of the Home screen.

Yes. You have three options for setting the behavior of a light after a power outage:

Default Mode - After a power outage, the light is always powered on and set to the temp/brightness from when last on. Preferable for lighting also commonly controlled with a physical switch.

Protect Sleep Mode - After a power outage, the light is kept at its previous on/off status and setting. If the light was off before the outage, it will remain off when power is restored. This option may be preferable for lighting used in a room where people sleep.

Safety Mode - After a power outage, the light is always powered on to 3,000K/100% brightness when power is restored. Preferable for lighting not commonly controlled with a physical switch.

To make your selection in the Hubspace App:

Select a lighting product.

On the Lighting Controls screen, select the Settings Gear Icon.

On the Lighting Settings screen, select Power-On Behavior.

Then, choose from Default Mode, Protect Sleep Mode, or Safety Mode.

To remove a device from your Hubspace account:

1. In the Hubspace app, tap the name of the device. The device controls will be displayed.
2. Tap the Settings Gear icon to display the Device Settings page.
3. Select Remove Device. 
4. Follow the instructions on the screen.

Yes. Just tell them to scan the device’s QR code and they’ll see a message confirming that they want to transfer the device from another account.

1. On the Account sign-in screen, select Forgot Password.
2. Enter the email address associated with your Hubspace account.
3. You’ll be sent a reset link that will take you to a page to enter your new password.

Note: If you are already signed into your account, you will need to log out to get to the Account sign-in screen.

Yes. Hubspace allows multiple mobile devices to access the same account, allowing you to easily share access to your Hubspace products with people you trust. To share your account with your trusted friends and family, ask them to download the Hubspace app and then provide them your Hubspace credentials.  

The Privacy Policy and Terms of Service are available on the Info menu.