Curbside Pick-Up

Buy Online, Pick Up Curbside

We’re committed to the health and safety of our customers and associates. To help limit store traffic and increase social distancing, we are now offering contactless Curbside Pick-Up for online orders.

Here’s How It Works:

Buy Online Pick-up In-store

Buy Online and Choose “Pick Up In Store”

When placing an order online, select “Pick Up In Store” from the options in your cart.

Head to Store When Your Order is Ready

Head to the Store When Your Order is Ready

After you receive an email that your order is ready, drive to the store and park in the designated area. There will be signage guiding your way.

Call Us and We;ll Bring It to You

Call Us and We’ll Bring It Out to You

Have your order number and photo ID on-hand and call the phone number and extension listed in the pick-up area. Let them know you’re there for Curbside Pick-Up. An associate will bring the item(s) to your vehicle.

Curbside Pick-Up FAQ

*Curbside Pick-Up is available at participating The Home Depot Stores in Canada. Please wait for your ready for pick-up email before visiting the store for order pick-up. This excludes special or bulk-sized orders and is not valid on statutory/civic holidays or delays due to unforeseen circumstances.

Returning Online Orders is Free at Any Home Depot Store Within Canada

For your convenience, items purchased online can be returned to any of our Canadian stores within 90 days of purchase. Bring the item(s) and the order number to your local store for credit to your original tender or a Home Depot store credit. Merchandise must be returned in unused, like-new condition. Please see Return Policy Exceptions for further details.

Online returns can also be made by calling 1-800-628-0525 within 90 days of purchase. We'll arrange for your item to be picked up and returned, as well as provide you with a return authorization number (RA#).