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Customer Support

Check the status of an order and view tracking details.

Send a text message to 84322 from your mobile device.

See our return policy for in-store and online purchases.

Call Us

For faster service, please chat or text us.

Order Support & Home Services

Toll-Free: 1-800-628-0525
Monday – Sunday: 8 a.m. – 10 p.m. EST

Appliance Delivery Support

Toll-Free: 1-800-759-2054
Monday – Friday: 8 a.m. – 10 p.m. EST
Saturday – Sunday: 8 a.m. – 8 p.m. EST

Pro Xtra Support

Phone: 1-800-759-2070
Email: proxtra@homedepot.com
Monday – Friday: 9 a.m. – 9 p.m. EST

Home Depot Credit Services

Consumer Credit Card: 1-800-628-0525, TTY: Use 711 or other Relay Service.
Commercial Credit Card: 1-800-668-5336, TTY: Use 711 or other Relay Service.
Project Loan: 1-866-207-3933, TTY: Use 711 or other Relay Service.

Mail Us

The Home Depot Canada Inc.
400 - 1 Concorde Gate
Toronto, Ontario
M3C 4H9