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Technician using professional water extraction equipment to remove standing water from a flooded living room by a patio door.

About Water Removal & Cleanup

Water Removal & Cleanup specializes in flooding and emergency water removal caused by minor leaks, seepage, and plumbing issues. Immediate action is crucial to prevent long-term damage and mould growth. Our authorized water removal experts have been qualified since 2018 to provide you with professional and timely water extraction for quality results that can save your floors and carpeting from costly replacements.

Can Water Damage Removal & Cleanup Save Your Home?

Professional carpet extraction tool removing excess water from a soaked carpeted floor after minor flooding.

Squishy carpet? We can help.

Minor flooding can quickly turn soaked flooring and carpets into a breeding ground for bacteria and mould. When water claims your prized carpet or costly flooring, every moment counts! Act fast to save your valued décor with professional water extraction.

Home restoration technician using a heavy-duty floor squeegee to remove standing water from a flooded indoor surface.

Ditch the water, not your carpets!

Premium floors and carpets thoroughly soaked by water (under 2 inches) can be restored to their original condition. Our water removal experts specialize in emergency leaks and minor flooding issues to extract excess water, sanitize and thoroughly dry impacted areas.

Professional carpet cleaning machine used for sanitizing and deodorizing home flooring after water damage.

Deep-clean Technology

In addition to water removal, our water removal technicians clean and sanitize the affected area, including carpets, to remove odours, bacteria, and eliminate mould. Stairways, basement, or attic, we install powerful restoration dehumidifiers and fans to make sure every crevice is thoroughly dried.

Water Removal & Cleanup Services We Offer

Get a free assessment for any of the following water emergencies:

Gas water heater installed in a clean garage with copper piping and wall-mounted garden tools nearby.

Hot Water Tank Leaks

Stainless steel dishwasher in a modern kitchen representing appliance leak detection and cleanup services.

Appliance Leaks

White ceramic toilet in a bathroom, highlighting services for toilet overflows and bathroom flooding cleanup.

Bath/Toilet Flooding

Damp concrete foundation showing water seepage and moisture damage requiring professional restoration.

Foundation Seepage

Unfinished basement area with concrete floors.

Basement Flooding

(up to 2 inches)*

Water soaked carpet near a door frame.

Flooded Carpet Restoration

Not sure if water extraction is right for you? Review our water damage checklist.

*Please note: We do not extract sewage water or severe overland flooding exceeding 2 inches in height. Consult your homeowners’ or condo homeowners’ insurance policy.

How it Works

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1 Free Water Damage Assessment

We carefully assess the scope of work required for your water extraction and provide a quote for all costs, including labour and materials. You’ll also be given a projected timeline for the completion of your water extraction so you can prepare as needed.

An orange circular icon featuring a white graphic of a crossed wrench and screwdriver, representing technical work and repair.

2 Water Extraction & Removal

Certified water extraction experts will arrive as scheduled to extract and dispose of the water thoroughly from your carpet and flooring using state of the art technology and equipment.

An orange graphic of a person using a mop, representing manual cleanup.

3 Site Cleanup

Sanitization with the use of eco-friendly solutions are applied to the affected area, ensuring the safe removal of mould, fungi, and bacteria. We’ll also clean your flooring to restore it to its original condition.

An orange and white graphic of a clipboard with four checkmarks, representing a final inspection and quality checklist.

4 Drying & Inspection

  • Industry-standard dehumidifiers designed for residential applications will be installed to thoroughly remove any remaining water from your carpets and flooring. Depending on the extent of water damage, the drying process may require a few hours to several days.
  • A final inspection will also be performed to ensure quality workmanship and results for our valued customers.

Water Damage Checklist

1 What is the source of your water damage?

Minor Water Damage:

  • Is the source of water damage a leaking appliance?
  • Is the source of water damage due to burst pipes, drain or plumbing emergency?

If yes, please submit your request for a water extraction solution that works for you.

Severe Water Damage:

  • Is the source of water damage due to severe weather or overland flooding?
  • Is the source of water damage due to flooded sewage?
  • Additional plumbing, electrical and foundational restoration work beyond the scope of this service may be required.
  • Consult your homeowners’ insurance to determine the extent of your coverage.

2 What is the scope or extent of water damage?

  • Has flooding damaged baseboards or electrical outlets?
  • Is the standing water more than 2 inches in height?
  • If you answered yes to either, you may require water damage restoration to repair foundational damage, in addition to water extraction.
  • Electrical and plumbing repairs beyond the scope of this service may be required for water damage above 2 inches in height.

3 How long has the Water Damage been left untreated?

0 – 24 Hours

  • Timely response to minor flooding and leaks can significantly reduce the cost and time required for water extraction, cleanup and drying.
  • Delays can lead to stained carpets, buckled flooring, and costly repairs.
  • Severe flooding above 2 inches can damage baseboards and electrical work, increasing the risk of a fire hazard.

1– 3 Days

  • Walls and flooring saturated by water infiltration can begin to buckle and warp as they absorb water.
  • Timely water extraction is required to salvage and restore flooring and carpets to their original condition and prevent further damage to carpet and flooring underlay.
  • Delaying your response will also extend the time required for drying, further increasing the cost of water extraction and cleanup.

3 – 7 Days

  • Left unaddressed, bacteria and mould can begin to develop within 3 – 7 days.
  • Structural damage to walls, foundations, and baseboards can worsen with prolonged water infiltration, resulting in the need for more costly and extensive restoration work.
  • A professional assessment by a water extraction expert is advised to help determine the scope of repair and restoration required.

7 Days or More

  • Severe mould and bacteria can develop in standing water within 7 days, particularly where adequate ventilation is lacking.
  • Staining, degraded structural features such as studs and load-bearing beams, as well as electrical damage can worsen with continued neglect.
  • Comprehensive renovations including electrical upgrades and mould remediation may be necessary to restore your home to habitability.

Why Choose The Home Depot?

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Qualified Professionals

Our water removal technicians are licensed, insured, and background checked annually to provide the highest level of workmanship and quality for our valued customers.

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No Hidden Fees

What you see is what you pay. You’ll receive a detailed quote based on a professional assessment of water damage so there are no surprises with your final bill.

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Job Done Right

Whether it’s one room or a single carpet, we strive for quality results and your satisfaction using industry-standard equipment and certified professionals.

Frequently Asked Questions

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