4.6 ★
Overall
Rating
4.6 ★
Installer
Workmanship
4,500 +
Jobs
Completed
All figures based on 2023 Canada-wide averages.
Contact Us For Emergency Water Heater Services
Call 1-800-HOME-DEPOT and get help right away if you’re experiencing urgent issues with your water heater, such as:
- No or not enough hot water
- Taking too long to get hot water
- Leaks
- Rusty or cloudy water
- Discolouration on or around your water heater
- Poor reliability
What’s Included In Your Water Heater Replacement & Installation Project?
✔ A brand-new, energy-efficient water heater
✔ A free, no-obligation quote for your entire project.
✔ Discuss your options with our expert water heater installers during your free consultation.
✔ Licenced, background-checked Home Depot Installers.
✔ A Home Depot backed 1-year labour warranty.
✔ Flexible Financing with Project Loan – Credit available for up to $50,000. No annual fees.
When Should You Replace Your Water Heater?
If you’re experiencing any of the following issues, it may be time for a water heater replacement:
✔ It’s over 10 years old
✔ It’s leaking
✔ Poor reliability
✔ Rust or cloudy coloured water
✔ The warranty has expired
✔ Rising energy bills
✔ It takes a long time to get hot water
Energy Rebates for Water Heater Installation
Apply for the Canada Greener Homes Grant and save on energy costs.
Find out if you’re eligible for:
Take advantage of our free consultation to see how Home Depot can guide you through the Greener Homes Grant application process.
Installation With Grant
If you meet the basic eligibility requirements for the Canada Greener Homes Grant, please review the anticipated process below. Our Home Depot installers are trained to guide you step by step through entire grant application process for a hassle-free experience.
1 Free Consultation
- Your project begins with a free consultation to help you select the best water heater for your home.
- During your consultation, the installer will provide helpful product recommendations, including heat pump water heaters that qualify for the grant.
- At the end of you free consultation, you’ll also receive a quote for the cost of your entire project for a hassle-free experience
2 Pre-retrofit EnerGuide evaluation
- After your free Home Services consultation, you must contact an official NRCan Energy Advisor to schedule your mandatory pre-retrofit EnerGuide evaluation
- The Energy Advisor will visit your home to evaluate your home’s heating and cooling efficiency and provide your pre-retrofit EnerGuide Report
- Once completed, your pre-retrofit EnerGuide evaluation must be submitted with your Greener Homes Grant application, along with supporting documents, for consideration of any eligible grants
3 Water Heater Replacement & Installation
- Installation includes removal and disposal of your old water heater
- After installation, you must contact an official NRCan Energy Advisor to schedule your mandatory post retrofit (post installation) EnerGuide evaluation
- Submit your post-retrofit EnerGuide Evaluation to the Government’s portal along with supporting documents to receive your Canada Greener Homes Grant
4 Maintenance
- After your water heater has been installed and inspected, we’ll provide you with helpful recommendations for proper maintenance
- Your installation is also protected by our 1-year manufacturer guarantee
Hot Water Tank Installation Process
Please review our process and submit your request for a free consultation.
1 Free Consultation
- Our licensed Installer will help you choose the right water heater based on the needs of your home.
- The Installer may also conduct an on-site inspection to ensure the installation meets local code and if any additional permits are required
2 Professional Installation
- At a pre-scheduled time, the Installer will complete your water heater installation while observing all relevant safety protocols. The old water heater will be removed, then hauled away for safe disposal.
3 Follow-Up Inspection
- Once the project is complete, the Installer will familiarize you with the proper use of your new water heater, ensure a thorough cleanup and perform a final inspection of the new equipment with you to confirm your satisfaction
Hot Water Tanks Vs. Tankless Systems: Which Should You Choose?
When choosing between tankless water heater and hot water tank replacement, each has its advantages. It’s important to weigh your options carefully before deciding which system is right for you. Contact our water heater installers for more information.
Hot Water Tanks
Advantages:
- Affordable and economical
- Easy to install, especially if replacing an existing tank
- Reliable, consistent hot water delivery
- ENERGY STAR®-rated options available
Tankless Water Heaters
Advantages:
- ENERGY STAR®-rated systems: up to 30% more energy efficient than a hot water tank
- Wall-mounted & takes up less space
- Heats water immediately and on demand
- Long-term cost savings despite higher initial investment
Why Rent When You Can Buy?
When you buy your water heater instead of renting it, you’re likely saving money over the life of your equipment. In fact, the total cost advantage to buying your water heater can be significant. Here’s an example of what you might expect:
Water Heater Type |
Cost to Buy (installation included)* |
Cost to Rent (10-year total)* |
Estimated Savings |
|---|---|---|---|
Power Vent 50 Gallon gas hot water tank |
$1,514 |
$3,360 |
$1,846 |
Condensing Gas tankless water heater |
$2,389 |
$4,800 |
$2,411 |
*Prices and charges exclude applicable taxes and are current as of July 23rd, 2020, and subject to change. Rental charge information based on Ontario market rates and subject to change. Estimated rental charges may vary from $28 to $35 for a gas Power Vent model, $40 to $49 for a condensing gas tankless model. 10-year total rental costs depicted in the chart are based on rental rates of $28/month for the Power Vent 50 gallon hot water tank and $40/month for the Condensing Gas tankless water heater.
Ideas & How-to
Check Before You Contact Us
Having these key details on-hand about your current equipment will give our water heater installers a better idea of what you need for your water heater replacement project:
✔ Type of water heater (i.e. tank or tankless, gas or electric)
✔ Size and location of your existing water heater
✔ Type of venting it uses (i.e. metal chimney or PVC piping)
Why Choose Home Depot?
Hot Water When You Need It
Our selection of high-quality brand name and ENERGY STAR® certified water heaters provide hot water to your home in a variety of methods, to fit any need. From traditional tank-type to under-sink mounted point-of-use heaters, no matter where you need it, you’ll always have an efficient hot water solution.
Trusted Installers
Our team consists of licensed Home Depot Installers who have passed background checks, so you can be confident in their reputation and the quality of their work.
Frequently Asked Questions
Installation Questions
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- Most hot water tank replacements should be done around the 10-year mark. At that point, while your system may still last a few more years, they may no longer be covered under warranty and will often decline in performance, reliability and efficiency. An aging hot water tank that is performing poorly is likely to cost you in the form of higher utility bills, too.
- Tankless water heaters tend to last longer than hot water tanks and can be expected to last 15-20 years before they need to be replaced.
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- Permits are governed by local cities and municipalities. They are required to ensure that a local plumbing inspector is dispatched to the site as a third party to review the workmanship of the installer. They will verify that your water heater installation was completed safely, competently and in line with local municipality, city or provincial plumbing codes.
- Permits are required on most water heater installations and pricing varies by province and municipality. Our water heater installers can review the permit process and pricing with you and answer any questions you have.
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- All Home Depot water heater installers carry an orange Home Depot Home Services badge that features a picture and authorization number. If this badge is not visible, ask to see it. This badge means they have undergone a thorough background screening process and are properly licensed and insured.
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- Purchasing a water heater and doing your own hot water tank installation may save you the up-front cost of hiring a professional installer, but it is not recommended for a variety of reasons.
- Choosing not to hire a professional water heater installer can put yourself at risk for costly problems later. Whether it’s a hot water tank replacement or tankless water heater installation, the job requires specialized work with electricity, pressurized equipment, plumbing and/or gas lines that can be hazardous if not done properly by a licensed professional. Even transporting your new hot water tank must be done properly to avoid damaging it.
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- No. The Home Depot’s water heater installers will not install water heaters purchased separately, whether from a Home Depot store or elsewhere. This is because, for the purposes of liability and warranty coverage, the water heater installer can only verify the quality and condition of equipment that they themselves supply and install.
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- All water heater installation costs vary depending on a variety of factors, such as the system you choose and the region where you live.
Product Questions
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- Our licensed water heater installers are qualified to handle all types of water heater installation.
- Keep in mind the following for your water heater replacement project: fuel source (gas or electric), storage capacity (up to 80 gallons), tank type (tank or tankless), and manufacturer warranty options.
- Water heater installation cost will also be a major factor in determining whether you choose hot water tank installation or tankless water heater installation.
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- Your Home Depot water heater installer can provide and recommend a full range of options. No matter what size of hot water tank, gas or electric, they will help you find the system that best meets the demands of your home.
- If you opt for tankless water heater installation, our water heater installers will source the best system for your needs and provide a detailed quote for the job.
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- Gas water heaters usually cost less to operate, but are a slightly larger upfront investment and less efficient. Electric water heaters cost more to operate but are more efficient and offer higher energy-efficiency ratings.
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- A conventional hot water tank constantly heats stored water, is good for high usage demands and is economical. It can be stored in a closet, basement or garage and has a capacity of up to 80 gallons. Hot water tank installation is often more affordable as it most often involves simple replacement of your existing hot water tank.
- A tankless water heater has lower operating costs, uses less space and can reduce energy consumption by as much as 30%. It can also provide continuous hot water at a precise temperature; however, it may involve a higher upfront investment and require installation of new venting.
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- Depending on your needs, ask your water heater installer about product efficiency ratings, first-hour hot water delivery and recovery time, as well as automatic shutoff valves.
- Self-cleaning units automatically fight lime and sediment buildup to lengthen tank life and maintain peak efficiency for a longer period.
- Recovery speed is the amount of time it takes to heat a full tank of water. If you tend to use a lot of hot water, look for a model with a fast recovery speed.
- An automatic shutoff valve helps prevent fires by shutting off the flow of gas if there’s movement in the ground or the gas flow experiences a sudden, sizeable increase.
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- You should flush your water heater once per year to help remove sediment or rust that may be building up. This will greatly increase the life of your water heater and can even extend it beyond the manufacturer’s warranty timeframe.
Current Offers
No offers currently available.
Save up to $1,000 with Government Rebates in BC
You may be eligible to save up to $1,000 off a new water heater installation with government rebates through CleanBC, plus an interest-free loan of up to $40,000 in interest-free loans with the Canada Greener Homes Loan. Visit the CleanBC Better Homes and Home Renovation Rebate Program and Canada Greener Homes Loan websites for more information.
Save up to $500 with Government Rebates in Ontario
You may be eligible to save up to $500 off a new water heater installation with government rebates through Enbridge Gas, plus an interest-free loan of up to $40,000 with the Canada Greener Homes Loan. Visit Enbridge Gas’s Home Efficiency Rebate and the Canada Greener Homes Loan websites for more information.
The Perfect Hot Water Heater for You
Water heaters are responsible for heating your water and supplying it to household fixtures and appliances, such as dishwashers, showers, and more. Every home uses their hot water supply differently, and it’s important to understand the different types of water heaters and features best suited for your household needs. The cost of installing a water heater varies by the type of heater as well as the size of your home and usage needs. Tank water heaters store water and heat it on demand, while tankless water heaters heat the water using coils, without storing it. Tank water heaters are generally less expensive and can accommodate high-demand households, while tankless are more expensive up front, but can reduce your energy usage by around 30 per cent.
Having your water heater installed by a professional is the recommended as they can involve natural gas, carbon monoxide and pressurized tanks, all of which can be dangerous if you’re unsure of how to properly complete the installation. Our installation professionals are trained in water heater installation, licensed and can get the job done safely and efficiently. They’ll even remove your old unit and replace it with your new one.
Whatever your water heating needs, The Home Depot Canada has everything you need to get the job done right.