Does my countertop have to be pre-cut to fit my new gas cooktop?

Yes, your countertop will need to be pre-cut before your scheduled installation.

How do I know if my gas line is the right size for my new gas cooktop/range?

Please make sure that you check all the specifications of your new gas cooktop/range to ensure that it is compatible with your existing gas line. Most gas lines that are less than 48 inches long are ½ inch in size. However, this can vary based on the size of your gas cooktop/range. If you are not sure about the size of your gas line, please speak with your installer before scheduling your installation.

Is it dangerous to install a gas cooktop myself?

Home Depot installers are certified and licensed, which can give you peace of mind about the safety of your gas cooktop/range installation. Also, any damages to your new gas cooktop/range that may occur when self-installing are not covered by the 1-year warranty of your appliance.

Will The Home Depot install gas cooktops/ranges purchased without delivery or from other retailers?

No; this service is only available to customers who have purchased a gas cooktop/range online from The Home Depot and purchased home delivery. Similarly, this installation service is available for Home Depot customers only and cannot be arranged for products purchased from other retailers.

If I currently have a gas cooktop/range, will the installer install a gas line for my new gas cooktop/range?

Yes. However, measurements should be taken to determine size compatibility before your scheduled installation.

Does The Home Depot offer haul away at installation?

Yes. If you would like your old gas cooktop/range to be hauled away, the service can be purchased prior to checkout.

Will The Home Depot install electric wall ovens purchased without delivery or from other stores?

No; this service is only available to customers who have purchased an electric wall oven online from The Home Depot and purchased home delivery. Similarly, this installation service is available for Home Depot customers only and cannot be arranged for products purchased from other retailers.

How long does installation take?

In most cases, your installation can be completed in 2 hours or less.

Do I need to disconnect my existing appliance once I have purchased my new gas cooktop or will the installers?

No. Our installers will disconnect your old gas cooktop/range before installing the new one.

Will delivery and installation be completed in one visit?

No. Delivery and installation services are arranged and scheduled separately from each other. If haul away is purchased without installation, your old gas cooktop/range will be taken away or moved when the new one is delivered. The installer will contact you via text message within 24 hours of completing your order to schedule your gas cooktop/range installation. Please take your delivery time into account when scheduling your installation appointment .

What should I do if the appliance arrives defective or damaged?

If the appliance arrives with visible damage, ask the delivery agent about the Save the Delivery process. Once explained, if this is not something that is acceptable to you, we recommend that you refuse the delivery and indicate ‘refused due to damage’ on the bill of lading (BOL). Otherwise, you have up to 48 hours from time of delivery to notify The Home Depot at 1-800-759-2054 of any concealed damage. If you notice a defect (not damage) in the appliance after the 48 hours, this becomes a warranty issue. If you notice a defect (not damage) in the appliance after the 48 hours, this becomes a warranty issue. Please call the manufacturer’s warranty line. This is not the responsibility of the installer. The appliance comes with a 1-year manufacturer’s warranty. In addition, you may choose to purchase an Extended Service Plan at any time within the first year.

It’s been 2 days since I placed my order for gas cooktop/range installation. What do I do if installers haven’t contacted me?

For a quick response to any questions/concerns related to your installation, send an SMS text to 84322 (standard text and data rates may apply) or contact Customer Support for assistance. If you would prefer to contact us via telephone, please call 1-844-770-5328 .

What should I do if I need to reschedule my installation?

For a quick response to any questions/concerns related to rescheduling your installation, send an SMS text to 84322 (standard text and data rates may apply) or contact Customer Support for assistance. If you would prefer to contact us via telephone, please call 1-844-770-5328 .

Gas Cooktop/Range Installation

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For your convenience, The Home Depot offers delivery and basic installation service with your online purchase. This service is for customers who are either:

✔ Replacing an existing gas cooktop/range in the same location, or

✔ Getting a new one installed at a site that has already been fully fitted to accommodate a gas cooktop/range.

What’s Included?

Installation Includes:

✔ Termination of gas service from shut-off valve, disconnection and capping of gas appliance
✔ Connection of the gas cooktop/range to the existing gas line
✔ Connection of gas service to new appliance and ensure an adequate working ventilation system is present
✔ All required connection hardware including the gas flex connector
✔ Installation of anti-tip bracket if supplied with appliance
✔ Turning on gas service and testing all connections for leaks
✔ Testing to ensure proper operation and hanging of gas tag as required
✔ 1-year labour warranty

Installation Does Not Include:

Haul away and disposal of your old unit and packaging, unless this service is purchased in cart.
Shut off valve, gas conversions and structural modifications
Structural modifications and/or removal of cabinetry to accommodate new appliances

Installation Requirements:

Please ensure your existing gas line is the right size for your new appliance
Open access to your basement ceiling is needed to run your new gas line

Please note: Replacement of circuit breakers requires a licensed electrician

Installation Includes:

✔ Installation of a new gas line up to 20 feet/6 metres (Open access to your basement ceiling is needed to run your new gas line)
✔ Connection of the gas cooktop/range to the new gas line
✔ Connection gas service and ventilation to new gas appliance
✔ All required connection hardware, including the gas flex connector
✔ Installation of anti-tip bracket if supplied with appliance
✔ Turning on gas service and testing all connections for leaks
✔ Testing to ensure proper operation and hanging of gas tag as required
✔ 1-year labour warranty

Installation Does Not Include:

Haul away and disposal of your old unit and packaging, unless this service is purchased in cart
Shut off valve, gas conversions and structural modifications
Structural modifications and/or removal of cabinetry to accommodate new appliances.
Upgrades to your electrical configuration

Installation Requirements:

Please ensure your existing gas line is the right size for your new appliance
Open access to your basement ceiling is needed to run your new gas line

Please note: Replacement of circuit breakers requires a licensed electrician

Gas Cooktop/Range Installation Process

There are 2 ways to get your new gas cooktop/range installed.

As long as you’ve made your purchase with The Home Depot, you can order installation with your purchase. Choose your installation option above, then click “Add to Cart” and complete your order.

Get it Installed

Shop homedepot.ca and select your gas cooktop.
Check the box under “Get It Installed,” select an installation option and make sure you’ve entered the correct postal code.
Click “Add To Cart”, then complete your order.

Within 24 hours of completing your order, the installer will contact you via text message to schedule installation.
Please ensure that your installation is scheduled after your delivery date.
For a quick response to any questions/concerns related to your installation, send an SMS text to 84322 (standard text and data rates may apply) or visit our Contact Us page to chat with an associate.

You will be notified about your delivery window after 4pm the day before your delivery.
You will receive a call up to 30 minutes prior to your delivery.
The delivery agent will unbox the appliance upon delivery.
The delivery team will dispose of all your packaging.

Please note: The delivery team is not equipped to install your gas cooktop/range.

The installer will arrive at the scheduled time to install your new gas cooktop/range.
They will disconnect your old gas cooktop/range if required and install the new one in its place.
They will perform a cleanup and inspection, then advise on proper usage and maintenance for your new gas cooktop/range.

Why Choose The Home Depot?

Trusted Installers

Our team consists of licensed Home Depot Installers who have passed background checks, so you can be confident in their reputation and the quality of their work. Upgrade the look and functionality of your kitchen, all backed by our 1-year labor warranty.

Installation Made Easy

Easily purchase and schedule the installation of your new dishwasher online. Add haul-away service to your purchase with the click of a button for a hassle-free installation. Our appliance installation includes a thorough site clean up and a final inspection to ensure the highest standards of quality for our valued customers.

Flexible Financing

We provide flexible financing options that will help you better manage your budget for your home improvement projects with The Home Depot Consumer Card and The Home Depot Project Loan. Ask our Home Depot installers for more information.

Frequently Asked Questions

: Yes, your countertop will need to be pre-cut before your scheduled installation.
: Please make sure that you check all the specifications of your new gas cooktop/range to ensure that it is compatible with your existing gas line.

Most gas lines that are less than 48 inches long are ½ inch in size. However, this can vary based on the size of your gas cooktop/range.

If you are not sure about the size of your gas line, please speak with your installer before scheduling your installation.
: Home Depot installers are certified and licensed, which can give you peace of mind about the safety of your gas cooktop/range installation. Also, any damages to your new gas cooktop/range that may occur when self-installing are not covered by the 1-year warranty of your appliance.
: No; this service is only available to customers who have purchased a gas cooktop/range online from The Home Depot and purchased home delivery.

Similarly, this installation service is available for Home Depot customers only and cannot be arranged for products purchased from other retailers.
: Yes. However, measurements should be taken to determine size compatibility before your scheduled installation.
: Yes. If you would like your old gas cooktop/range to be hauled away, the service can be purchased prior to checkout.
: No; this service is only available to customers who have purchased an electric wall oven online from The Home Depot and purchased home delivery.

Similarly, this installation service is available for Home Depot customers only and cannot be arranged for products purchased from other retailers.
: Yes. We provide flexible financing options that will help you better manage your budget for your home improvement projects with The Home Depot Consumer Card and The Home Depot Project Loan. Speak to Home Depot installer for more information.
: In most cases, your installation can be completed in 2 hours or less.
: No. Our installers will disconnect your old gas cooktop/range before installing the new one.
: No. Delivery and installation services are arranged and scheduled separately from each other. If haul away is purchased without installation, your old gas cooktop/range will be taken away or moved when the new one is delivered.

The installer will contact you via text message within 24 hours of completing your order to schedule your gas cooktop/range installation. Please take your delivery time into account when scheduling your installation appointment.
: If the appliance arrives with visible damage, ask the delivery agent about the Save the Delivery process. Once explained, if this is not something that is acceptable to you, we recommend that you refuse the delivery and indicate ‘refused due to damage’ on the bill of lading (BOL).

Otherwise, you have up to 48 hours from time of delivery to notify The Home Depot at 1-800-759-2054 of any concealed damage. If you notice a defect (not damage) in the appliance after the 48 hours, this becomes a warranty issue.

If you notice a defect (not damage) in the appliance after the 48 hours, this becomes a warranty issue. Please call the manufacturer’s warranty line. This is not the responsibility of the installer.

The appliance comes with a 1-year manufacturer’s warranty. In addition, you may choose to purchase an Extended Service Plan at any time within the first year.
: For a quick response to any questions/concerns related to your installation, send an SMS text to 84322 (standard text and data rates may apply) or contact Customer Support for assistance. If you would prefer to contact us via telephone, please call 1-844-770-5328.
: For a quick response to any questions/concerns related to rescheduling your installation, send an SMS text to 84322 (standard text and data rates may apply) or contact Customer Support for assistance. If you would prefer to contact us via telephone, please call 1-844-770-5328.