Tips When Buying Online

Desktop computer and mobile icons

We’re here for you around the clock — online shopping is available 24/7.

Buy everything you need from the comfort of your home and choose the delivery or pick-up option that works best for you. Please check your local store as hours have been modified.

Here’s how you can keep shopping with us.

Step 1

Visit www.homedepot.ca or download our mobile app.

Step 2

Find the item(s) you need and add to your cart. On each product page, you will see which pick up or delivery options are available for the item.

Screenshot showing three delivery options including Pick Up In Store, Standard Shipping or Express Delivery

TIP

Pick up in store icon

Pick Up In Store is FREE.

Standard shipping icon

Standard Shipping over $49 is FREE.

Express delivery icon

Express Delivery fees apply.

Step 3

If you’re planning to pick up your item(s), select your preferred store.

Screenshot showing where to change your preferred pick-up store
Screenshot showing where to change your preferred pick-up store
Pick up in store
Pick up in store
Pick up in store
Step 4

Confirm you have the right fulfillment method, products and quantities.

TIP

Choose Pick Up In Store or Express Delivery for essential items and Standard Shipping for non-essential items.

Screenshot showing methods to get your product
Screenshot showing methods to receive your product

Choose Express Delivery to receive them the same day (within 3 hours) or the next morning (if you’re placing your order at the end of the day). A fee applies for express deliveries.

For items that aren’t currently in stock at your store, we will ship them to your store for free pick-up or you can choose to have them shipped to your home. These options take a bit longer, but we’ll get your order to you as soon as we can.

TIP

Pick Up In Store is now Curbside Pick-Up, which means your order will be delivered to you while you wait in your vehicle in the parking lot.

Step 5

Checkout as a guest, sign in if you already have an account, or create a new account for faster checkout next time. Review your items and place your order.

Screenshot showing checkout options
Screenshot showing checkout options
Check out as guest

Important

If you selected Pick Up In Store for any items, you will receive an email that we received your order, but wait for a second email that says your order is ready to pick up before heading to your selected store.

Shop Online FAQs